This is the Trace Id: aa9241071281badbadd5c5bae40bbc7f
Human resources

Transform employee experiences with AI agents

Provide employees and partners with a self-service digital assistant to access relevant HR knowledge articles, create and resolve HR tickets, and complete HR tasks.
A woman holding a phone.
Outcomes

Drive real results in human resources

Transform employee experiences, streamline HR administration, and increase agility with automated workflows using AI-powered HR solutions. Relevant for Chief HR Officers and HR Managers.
A man sitting on the floor with a laptop.

Simplify HR administration

Handle high volumes of common questions, operate round the clock, reduce errors, and scale as teams grow.
A woman looking at a laptop.

Increase employee net promoter scores

Enhance the overall employee experience with personalized support and reduced friction.
A person wearing a headset and sitting at a desk with a computer.

Improve first-call resolution rate

Resolve inquiries in the first interaction, without the need for follow-ups or escalations.
Soluções

Encontre a abordagem certa para usar a IA na organização

Compre, estenda, crie ou faça parcerias para alcançar os benefícios transformadores da IA.
Compre soluções predefinidas

Microsoft 365 Copilot

Transforme seu trabalho com um assistente de IA poderoso e segurança de nível empresarial integrada.
Saiba mais
Estenda e personalize

Microsoft Copilot Studio

Crie e personalize agentes de IA para expandir as funcionalidades do Microsoft 365 Copilot.
Saiba mais
Desenvolva suas próprias soluções

Fábrica de IA do Azure

Crie, personalize e gerencie aplicativos e agentes de IA em escala.
Saiba mais
Trabalhe com parceiros

Parceiro do marketplace

Acelere sua transformação com IA com a ajuda de parceiros confiáveis da Microsoft.
Saiba mais
CUSTOMER STORIES

Discover how organizations are using AI for human resources

  1. A logo of a red drop resembling oil next to blue text that reads MOTOR OIL on a white background.
  2. A blue and white logo displaying the text Atos on a white background.
  3. A logo featuring a blue and white striped sphere with the text AT&T.
  4. Black text displaying WINDSTREAM on a white background.
A large ship at a dock.
A logo of a red drop resembling oil next to blue text that reads MOTOR OIL on a white background.
“We are just one team servicing a company of 1,800 employees—so, we need to be productive … by reducing the time we spend on repetitive tasks, and focus more on innovative, strategic initiatives.”
Jason Orphanidis, IT Manager, Retail and New Technologies, Motor Oil Group
Solutions
A woman and a man engage in focused conversation.
A blue and white logo displaying the text Atos on a white background.
“Copilot will help us free up time for our employees, time that will allow them to think, open their minds, and see things differently.”
Mélanie de Vigan, Digital Workplace Development Manager, Atos
Solutions
A close-up of a logo on a white tile wall.
A logo featuring a blue and white striped sphere with the text AT&T.
“We think there's a big upside potential for Azure OpenAI Service to help us improve employee experiences, enhance customer interactions, and drive more efficiency within our developer community.”
Jon Summers, Chief Information Officer, AT&T
Solutions
A computer screen displaying text with a keyboard and mouse visible.
Black text displaying WINDSTREAM on a white background.
"We've built in the thumbs up, thumbs down in our internal GPT solution, so that employees can provide positive or negative feedback and we in turn can learn, grow, and change based on that.”
Russ Bartels, Vice President – OSS, Data & AI, Windstream
Solutions
Back to CUSTOMER STORIES section
RESOURCES

Take the next step in your AI journey

  1.
A woman on a couch, focused on her laptop in a cozy living room.

Transform human resources with Microsoft 365 Copilot

Explore AI-driven recruiting, personalized onboarding, predictive workforce planning, and more.
Learn more
A man sitting at a desk with a computer.

See how AI agents can transform AI

Build AI agents to automate tasks like recruitment, onboarding, and employee lifecycle management.
Read the blog
A group of men sitting at a table in front of a white stone wall with fish carvings.

Discover how Microsoft is using AI to transform HR

See how Microsoft HR uses Viva and Microsoft 365 Copilot for human-centered AI adoption.
Learn more
Back to carousel navigation controls

Siga a Microsoft