Maker

Discover how makers can revolutionize their projects with Microsoft Dynamics 365. Explore insights, tips, and the latest updates on leveraging Dynamics 365 to streamline workflows, enhance productivity, and drive innovation.

Refine Results

Filtered by

Clear All

Maker
Oldest to Newest

Refine results

Sort By

Products

Content Type

Topic

Publish date

Start Date

End Date

Automation

March 25, 2024

5 min read

Introducing the new Work Order Experience in Dynamics 365 Field Service

The new work order experience in Dynamics 365 Field Service, introduced in the 2023 release wave 2, offers a refreshed user interface that revolutionizes work order creation, management, and scheduling.
CRM

April 1, 2024

2 min read

Capture customer signatures with the new Signature control in Dynamics 365 Field Service Mobile

Dynamics 365 Field Service released a new and improved signature control to capture customer signatures on mobile devices.
Automation

April 8, 2024

3 min read

Optimize Service Delivery with improved booking capabilities in Dynamics 365 Field Service

Dynamics 365 Field Service has introduced two new capabilities in Dynamics 365 Field Service to make this easier.
Dynamics 365 Accelerator

April 15, 2024

3 min read

Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central

We are thrilled to announce the general availability of the native integration between Dynamics 365 Field Service and Dynamics 365 Business Central.
Dynamics 365 Accelerator

April 17, 2024

2 min read

Create Dynamics 365 implementation projects easily with the new onboarding wizard

A new onboarding wizard in the Dynamics 365 Implementation Portal makes it easy to create implementation projects and access guidance, insights, and recommendations all along the way to deployment.
Dynamics 365 Accelerator

April 22, 2024

2 min read

Announcing configurable Copilot summaries in Field Service

We are excited to announce that summary configuration for work order recap with Copilot in Dynamics 365 Field Service is now available for public preview.
AI

May 3, 2024

2 min read

Extend Copilot capabilities with plugins  

Introducing prompt plugins, enabling agents to securely access Dataverse data such as customers, products, and cases, through Copilot.
Power Platform

July 8, 2024

2 min read

Improve Mobile Offline performance with Offline Table Column Selection

Choosing columns for Dynamics 365 Field Service Mobile offline mode enhances Offline sync performance and user experience.
CRM

August 12, 2024

2 min read

Your Board, Your Way – Optimize schedule board navigation patterns in Universal Resource Scheduling

The schedule board now utilizes the computer’s local cache to remember user settings, including the last accessed tab, map panel state, view type and mode, board start date, and column width, allowing users to resume their work seamlessly without reconfiguring each time they return to the board.
Microsoft Teams

August 21, 2024

2 min read

Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams

Access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost.
Dynamics 365 Accelerator

September 16, 2024

3 min read

Announcing the General Availability of the New UX in Field Service Mobile

The new User Experience in Dynamics 365 Field Service Mobile application is now in general availability.

Get started with Dynamics 365

Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.

Learn more