Data analyst

Discover the latest updates, expert insights, and practical tips on leveraging data to drive business success. Learn about new analytics features, best practices for data management, and success stories from businesses using Dynamics 365.

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News and product updates

August 14, 2012

2 min read

AX2012 Retail: Microsoft Dynamics AX for Retail Offline Sync Service fails to synchronize transactions from offline database

Synchronization issue between Offline database and Store database Issue description We recently had a case where an offline POS refused to sync transactions to the store database after it came back online.
IT Professionals

May 1, 2019

3 min read

Using Azure Active Directory groups to manage a user’s app and data access

Applies to Dynamics 365 for Customer Engagement apps version 9.
CRM

October 4, 2019

3 min read

Extending Dynamics 365 Customer Insights with Azure ML-based custom models

AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer.
CRM

October 5, 2019

8 min read

Examples of extending Dynamics 365 Customer Insights with Azure ML

Dynamics 365 Customer Insights offers a platform to integrate customer data from various sources into one unified view.
CRM

September 1, 2020

1 min read

Enrich customer data with brand and interest affinities with Dynamics 365 Customer Insights

In these uncertain times, winning and retaining customers requires a deeper understanding of their brand and interest affinities to deliver relevant, personalized experiences.
CRM

November 19, 2020

2 min read

Using activity data to improve opportunity scoring predictions in Dynamics 365 Sales

We have developed new capabilities in Dynamics 365 to discover email messages, meetings, and phone call activities related to an opportunity, and then to factor these signals into the score.
IT Professionals

March 2, 2021

2 min read

Import historical data to optimize fraud protection

To help boost your fraud protection strategy, we’ve released an improved data upload experience in Dynamics 365 Fraud Protection.
CRM

April 9, 2021

2 min read

Knowledge management enhancements increase agent efficiency

Dynamics 365 Customer Service 2021 release wave 1 includes enhancements that give admins greater control over knowledge management configuration and help agents access the information they need to resolve customer queries more quickly.
ERP

November 3, 2021

4 min read

Break down data silos with an integrated manufacturing solution

Manufacturers often have manufacturing execution systems (MES), but it can be a challenge to reconcile such systems with enterprise resource planning (ERP) systems.
ERP

December 2, 2021

4 min read

Unlock hidden insights in your Finance and Operations data with data lake integration

You chose Dynamics 365 for your enterprise to improve visibility and to transform your business with insights.
ERP

April 11, 2022

2 min read

Host your Dynamics 365 Business Central data in Azure Storage

Organizations that run their Dynamics 365 Business Central or Dynamics NAV workloads on-premises often have large amounts of data built up from a high volume of transactions.
Dynamics 365 Accelerator

April 13, 2022

2 min read

Data enhancements in education accelerator

As part of the work to make Dataverse more relevant to our education partners, the 2022 release wave 1 of Dynamics 365 education accelerator includes features that were developed in response to your feedback.

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