Customer service
Provide self-service customer experiences using AI assistants
Deliver AI-powered self-service customer experiences through chat, voice, and avatar-based AI assistants.
Outcomes
Drive real results in customer service
Reduce the need for time-consuming manual support resources. Solve customer issues promptly with self-service chat, voice, and avatar-based AI assistants. Relevant for Chief Customer Service Officers and Chief Operating Officers.
Increase customer satisfaction
Provide instant support, accurate answers, and personalized interactions to minimize customer frustration.
Improve self-service resolution rates
Guide customers to resolve issues quickly and independently, escalating only when necessary.
Boost first call resolution rates
Triage issues before escalation and suggest solutions based on the customer’s unique history.
解決方案
為組織找到合適的 AI 方案
透過購買、擴充、建置或合作，以實現 AI 的轉型效益。
CUSTOMER STORIES
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