Security and risk management

June 19, 2025

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David Hirning

Five principles that guided our network journey to Microsoft Azure and the cloud at Microsoft

At Microsoft, we operate one of the world’s largest IT infrastructures. So, when we embarked on the journey nearly a decade ago to move from a primarily on-premises network of physical servers to one that now operates almost entirely in…
May 27, 2025

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Lukas Velush

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2023.   Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes…
May 15, 2025

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David Hirning

Transforming our approach to patch management at Microsoft

Computer security updates, commonly referred to as “patches,” are a crucial aspect of the IT operations of every large organization today. As a global software company with more than 230,000 employees worldwide, we at Microsoft are no different. Like most…
May 1, 2025

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Alex Fleck

Guiding hands: Inside the councils steering AI projects at Microsoft

As one of the first global enterprises to implement Microsoft 365 Copilot and other AI tools at scale, we entered the AI era with a mix of boldness and caution. That meant striving to capture the opportunities of AI fully…
April 26, 2025

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Lukas Velush

Hardware-backed Windows 11 empowers Microsoft with secure-by-default baseline

This story was first published in 2023. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
April 24, 2025

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David Hirning

Implementing a Zero Trust security model at Microsoft

At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring your own device (BYOD) in…
April 24, 2025

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Lukas Velush

Sharing our Customer Zero story at the Microsoft 365 Community Conference

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. This story was published to preview a specific event, which has…
April 21, 2025

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Aleenah Ansari

How Microsoft kept its underwater datacenter connected while retrieving it from the ocean

Editor’s note: This story was first published in 2020. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see…
April 17, 2025

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David Hirning

Implementing strong user authentication with Windows Hello for Business

Deploying Windows Hello for Business internally here at Microsoft has significantly increased our security when our employees and vendors access our corporate resources. This feature offers a streamlined user sign-in experience—it replaces passwords with strong, phishing-resistant authentication by combining an…
April 17, 2025

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Jason Kellington

Rethinking device management internally at Microsoft with AI

This story reflects updated guidance from Microsoft Digital—it was first published in 2024.  At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with…
February 27, 2025

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Keith Boyd

Digitally transforming Microsoft: Our IT journey

The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the Azure cloud, to our modern engineering era highlighted by the rise of AI. The company…
February 25, 2025

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Inside Track staff

Improving security by protecting elevated-privilege accounts at Microsoft

This story was first published in 2019. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…

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