End user services and support
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Measuring the impact of Microsoft 365 Copilot and AI at Microsoft
It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. For many organizations, what remains unclear is exactly…
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Top five ways data is the fuel that powers IT at Microsoft
At Microsoft Digital, our mission is to transform the digital employee experience across devices, applications, and hybrid infrastructure. But what fuels that transformation? Data. Enterprise data, backed by a strong strategy and culture, powers the technologies that drive Microsoft forward.…
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Transforming how we work in Microsoft Teams Premium with Microsoft 365 Copilot
Editor’s note: This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Microsoft Teams is an integral part of how we work at Microsoft. As our work culture continues to evolve, we’re leaning on Microsoft Teams Premium…
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Getting products to customers faster with dropshipping at Microsoft
Editor’s note: This story reflects updated guidance from Microsoft Digital—it was first published in 2024 The COVID-19 pandemic pushed supply chains into the spotlight and revealed just how shaky they can be. If you panic-bought toilet paper or flour in…
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Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft
The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. We in Microsoft Digital, our internal IT organization, have enabled Interpreter across Microsoft, providing our employees with…
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Buzzing on Microsoft Teams Rooms technology internally at Microsoft
This story reflects updated guidance from Microsoft Digital—it was first published in 2023. There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. And for good reason—The…
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Reflecting on 50 years of IT at Microsoft: Five key lessons and insights on the future
As Microsoft celebrates its 50th anniversary, it’s a fitting time to reflect on the transformative journey of Microsoft Digital, our team that’s been responsible for powering, protecting, and transforming the digital employee experience across devices, applications, and hybrid infrastructure at…