AI deployment and adoption
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Inside Microsoft: Being Customer Zero in an AI-powered world
Microsoft Digital stories The rate of change in IT is accelerating at a blistering pace. AI-powered capabilities like Microsoft 365 Copilot have enabled a new era of employee productivity. Today, agentic capabilities are supercharging IT like never before. As IT…
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The future of work is here: Transforming our employee experience with AI
Microsoft Digital stories The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly followed by the generative AI revolution in 2022, we’re living through a…
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Camp Copilot: Try our 7 tips for driving Microsoft 365 Copilot adoption with a virtual skilling event
Microsoft Digital stories When you’re rolling Microsoft 365 Copilot out for your organization, there’s plenty to consider. What are your priority scenarios? Who should lead your adoption efforts? What’s the best way to help employees learn to use it? But…
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Eight steps for managing your support team content with AI tools
Microsoft Digital stories Like many large organizations, our support team develops thousands of troubleshooting guides, self-help resources, knowledge base articles, and process documents to guide our support engineers in helping customers with technical issues. As we have grown over the…
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Driving Microsoft 365 Copilot adoption with our Copilot Champs Community
Microsoft Digital stories This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Nobody helps employees adopt a new tool like their peers—the people who know their responsibilities, their organizational culture, and their day-to-day tasks. In the…
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Unlock your productivity: Here are our Top 10 tips for using Microsoft 365 Copilot every day
Microsoft Digital stories This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Imagine having a personal assistant that helps you navigate your daily tasks effortlessly. Microsoft 365 Copilot offers just that, allowing you to work smarter,…
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Driving the future of work: How we’re approaching Microsoft 365 Copilot change management at Microsoft
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining content creation with our Azure…
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Ten tips to unlock Microsoft 365 Copilot for your engineers
Savvy engineers are always on the lookout for ways to enhance their productivity and improve their collaboration. The introduction of Microsoft 365 Copilot has brought about a significant transformation in the way our engineers work here at Microsoft. Tools like…
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Unlocking the value of Microsoft 365 Copilot at Microsoft
In Microsoft Digital, the organization’s IT department, we get to share our internal learnings deploying and using Microsoft 365 Copilot at Microsoft with many enterprise customers. During in-person briefings, I often remind customers that Copilot is still quite new, and…
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Enhancing Microsoft network reliability with AIOps and Network Infrastructure Copilot
In today’s rapidly evolving technology landscape, maintaining network reliability is paramount. Our team in Microsoft Digital, the company’s IT organization, keeps the company connected and maintains foundational network services for all our employees and guests. With an environment comprising 64,000…