Author: Lukas Velush

Lukas Velush tells the story of how Microsoft uses its own technology on this blog and on the Microsoft Digital Inside Track website (link near the top left of your screen). He’s a recovering journalist who needs to not take himself too seriously.

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May 27, 2025

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2023.   Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven to be… Read More
May 19, 2025

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to prompt it. Here in Microsoft Digital, the company’s IT organization, we’ve had early access to… Read More
April 24, 2025

Sharing our Customer Zero story at the Microsoft 365 Community Conference

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. This story was published to preview a specific event, which has now concluded. We’re leaving it up on our site as a record of the different… Read More

All posts by Lukas Velush

January 14, 2025

Insights you can use: Microsoft’s internal upgrade to Windows 11

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Microsoft’s upgrade…
January 7, 2025

Bonding in 3D: How Microsoft employees are finding connection in Microsoft Teams

Several years into the era of hybrid work, most of us are used to appearing in a Brady Bunch-style gallery. We select an emoji to ask a question or applaud an achievement and still have to remember “unmute” when it’s…
January 5, 2025

Transforming Microsoft’s enterprise IT infrastructure with AI

AI is changing everything at Microsoft, including our approach to core IT. We in Microsoft Digital, the company’s IT organization, are using the advent of generative AI to reexamine and transform our entire IT infrastructure. “We’ve crossed an important threshold…
January 4, 2025

Hello Azure: Unpacking how Microsoft moved its SAP workload to the cloud

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Microsoft is…
January 2, 2025

Unlocking employee self-service with Windows 365 Cloud PCs at Microsoft

Windows 365 is driving the next evolution of desktop virtualization by combining the power and security of the Microsoft Cloud with the versatility and simplicity of the PC. Windows 365 Cloud PCs let you securely stream your Windows experience, including…
December 29, 2024

Transforming the executive boardroom meeting experience at Microsoft with Microsoft Teams Rooms

Executive boardrooms are where big decisions are made and important customer deals are won. When much of the world started working from home and many companies adopted a hybrid work model, we here at Microsoft began rethinking the way we…
November 4, 2024

See how we’re simplifying our sales with AI-powered Microsoft 365 Copilot for Sales

If you’re on a sales team, you know that there are all kinds of distracting tasks that eat away at your time and get in the way of what you do best—building relationships with and solving problems for customers. There’s…
October 31, 2024

Seven things we learned deploying Microsoft 365 Copilot for Sales at Microsoft

We’ve entered the age of AI, and our salespeople are reaping the benefits here at Microsoft. Thanks to Microsoft 365 Copilot for Sales, their days are more efficient, their communication is more streamlined, and their interactions with essential sales tools…
October 19, 2024

How we’re recapping our meetings with AI and Microsoft Teams Premium at Microsoft

Traditionally, missing a meeting—or even just a part of it—could mean being left behind while the rest of the team pressed forward. Referring to prior meetings was tedious, requiring employees to sift through hours of recorded dialogue to find specific…
October 17, 2024

Deploying Microsoft 365 Copilot in four chapters

What this guide contains Intro: Deploying Microsoft 365 Copilot Chapter 1: Getting governance right Chapter 2: Implementation with intention Chapter 3: Driving adoption to capture value Chapter 4: Building a foundation for support Appendix: Downloadable assets to support your deployment…
September 18, 2024

Doing more with less: Optimizing shadow IT through Microsoft Azure best practices

This story was first published in 2023. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
September 16, 2024

Harnessing first-party patching technology to drive innovation at Microsoft

This story was first published in 2023. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…