Author: Lukas Velush

Lukas Velush tells the story of how Microsoft uses its own technology on this blog and on the Microsoft Digital Inside Track website (link near the top left of your screen). He’s a recovering journalist who needs to not take himself too seriously.

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May 27, 2025

Empowering employees after the call: Enabling and securing Microsoft Teams meeting data retention at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2023.   Microsoft Teams meetings help our globally distributed and digitally connected employees create meaningful hybrid work experiences. When those meetings are recorded and transcribed or their data becomes available to AI-powered digital assistants, their impact increases. Although these features have proven to be… Read More
May 19, 2025

Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft 365 Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. It’s all in the prompt. The AI revolution is here, and we’re finding that the best way to take advantage of it is to learn how to prompt it. Here in Microsoft Digital, the company’s IT organization, we’ve had early access to… Read More
April 24, 2025

Sharing our Customer Zero story at the Microsoft 365 Community Conference

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. This story was published to preview a specific event, which has now concluded. We’re leaving it up on our site as a record of the different… Read More

All posts by Lukas Velush

May 30, 2025

Transforming employee engagement at Microsoft with Microsoft Viva Engage

This story reflects updated guidance from Microsoft Digital—it was first published in 2023. Keeping people connected in a hybrid work world is no easy task. But with the right technology, you can help employees in newly reimagined work environments feel…
May 29, 2025

Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva

This story reflects updated guidance from Microsoft Digital—it was first published in 2024.  Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you deploy a next-generation AI technology…
May 20, 2025

The AI Revolution: How Microsoft Digital (IT) is responding with an AI Center of Excellence

This story reflects updated guidance from Microsoft Digital—it was first published in 2023. The AI revolution is here, so what are you going to do about it? This question is for IT leaders, IT practitioners, and others out there who…
April 30, 2025

Redesigning how we work at Microsoft with generative AI

This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams…
April 26, 2025

Hardware-backed Windows 11 empowers Microsoft with secure-by-default baseline

This story was first published in 2023. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
April 22, 2025

Getting products to customers faster with dropshipping at Microsoft

Editor’s note: This story reflects updated guidance from Microsoft Digital—it was first published in 2024 The COVID-19 pandemic pushed supply chains into the spotlight and revealed just how shaky they can be. If you panic-bought toilet paper or flour in…
April 16, 2025

Buzzing on Microsoft Teams Rooms technology internally at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2023. There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. And for good reason—The…
April 16, 2025

Embracing emerging technology at Microsoft with new AI certifications

This story reflects updated guidance from Microsoft Digital—it was first published in 2023. As the company’s IT organization, we at Microsoft Digital realized that advanced AI was going to create opportunities for our employees to increase their reach and impact.…
April 8, 2025

Getting hybrid right: How we’re transforming large meetings at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2024.   It’s a new era, and even meeting rooms must reinvent themselves. “In 2024, meeting rooms are reinterviewing for their jobs,” says Matthew Marzynski, a principal product manager…
February 4, 2025

Deploying Microsoft 365 Copilot and AI at Microsoft with our works councils

This story reflects updated guidance from Microsoft Digital—it was first published in May 2024. Thanks to our strong relationships with our works councils, we’re receiving valuable feedback that we’re using to improve our products while also deploying them faster and…
February 4, 2025

Deploying Microsoft 365 Copilot with the help of—you guessed it—Copilot

This story reflects updated guidance from Microsoft Digital—it was first published in May 2024. Now that we’ve deployed Microsoft 365 Copilot internally here at Microsoft, it’s helping our employees save time and focus on the things that matter most. But…
January 20, 2025

Getting our internal IT communications right with Microsoft Viva Amplify

At Microsoft, our developers, HR professionals, marketers, sellers, and many other employees are the company’s Customer Zero. As such, they use our products and services first and more fully than most other customers. Their feedback is sent to our product…