Author: Alex Fleck
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Supercharge your business transformation with Microsoft Viva
Microsoft Digital readiness guide AI transformation is one of the most profound business changes in decades. Making the most of AI tools will require careful planning, thoughtful communication, comprehensive employee enablement, and diligent tracking. Fortunately, Microsoft Viva fills all of these roles and more. Microsoft Viva is a suite of applications designed to help organizations… Read More
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Unleashing API-powered agents at Microsoft: Our internal learnings and a step-by-step guide
Microsoft Digital technical stories Agentic AI is the frontier of the AI landscape. These tools show enormous promise, but harnessing their power isn’t always as straightforward as prompting a model or accessing data from Microsoft 365 apps. To reach their full potential in the enterprise, agents sometimes need access to data beyond Microsoft Graph. But… Read More
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Supercharging our SharePoint sites at Microsoft with Microsoft 365 Copilot
Microsoft Digital stories Microsoft SharePoint is one of the most ubiquitous and highly trusted content storage and sharing solutions in modern business. Around the world, organizations add over 2 billion pieces of content to SharePoint and create more than 2 million sites every day. It’s the place where people connect with each other and share… Read More
All posts by Alex Fleck
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Camp Copilot: Try our 7 tips for driving Microsoft 365 Copilot adoption with a virtual skilling event
Microsoft Digital stories When you’re rolling Microsoft 365 Copilot out for your organization, there’s plenty to consider. What are your priority scenarios? Who should lead your adoption efforts? What’s the best way to help employees learn to use it? But…
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Driving Microsoft 365 Copilot adoption with our Copilot Champs Community
Microsoft Digital stories This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Nobody helps employees adopt a new tool like their peers—the people who know their responsibilities, their organizational culture, and their day-to-day tasks. In the…
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Connecting with regional employees more effectively at Microsoft with Viva Amplify
In a global organization, it’s easy for crucial communications to miss the mark as they disperse across international teams. Communications from core corporate teams like Security, HR, or Employee Listening might suffer from fragmentation and poor localization. Employees might tune…
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Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing never-before-seen opportunities to reimagine productivity, address major social challenges, and democratize access to technology and knowledge. As AI reshapes how we work and live, it…
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Riding the wave of agents washing over Microsoft with good governance
Agentic extensibility is expanding the frontier of enterprise AI. By creating agents that surface knowledge, take actions, and even reinvent workflows, people can personalize AI’s power like never before. But how do you move into the agentic future without putting…
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Guiding hands: Inside the councils steering AI projects at Microsoft
As one of the first global enterprises to implement Microsoft 365 Copilot and other AI tools at scale, we entered the AI era with a mix of boldness and caution. That meant striving to capture the opportunities of AI fully…
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Measuring the impact of Microsoft 365 Copilot and AI at Microsoft
It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. For many organizations, what remains unclear is exactly…
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How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees
Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to the global HR organization, a human-centered approach was a natural fit. And what better way…
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Unlocking knowledge through intelligence: Lessons learned using SharePoint agents at Microsoft
For countless organizations around the world, Microsoft SharePoint is the go-to solution for managing authoritative business content and collaborating on projects. With the launch of Microsoft 365 Copilot and the ability to extend its impact through agents, we saw an…
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How our employees are extending enterprise AI with custom retrieval agents
Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. At Microsoft, we’re deploying a spectrum of agents to fulfill different needs, from acting as knowledge…
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Boosting network performance at Microsoft with real-time telemetry and performance visualization
For the network engineers who keep Microsoft connected across thousands of devices at more than 800 sites around the world, time is always of the essence. They need to monitor network performance, identify outages, and keep devices running smoothly. Otherwise,…
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Community with purpose: Deploying Viva Engage at Microsoft in three chapters
Microsoft Viva Engage: A powerful business transformation tool Leading change through community engagement Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft…