May 2025
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Riding the wave of agents washing over Microsoft with good governance
Agentic extensibility is expanding the frontier of enterprise AI. By creating agents that surface knowledge, take actions, and even reinvent workflows, people can personalize AI’s power like never before. But how do you move into the agentic future without putting…
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Transforming internal communications at Microsoft with Viva Amplify and Viva Engage
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. When our internal communicators need to get the word out about new Microsoft 365 Copilot features, they turn to Microsoft Viva Amplify, which allows them to do…
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Enabling real-time multi-employee collaboration at Microsoft with Copilot Pages
Copilot Pages is a dynamic, persistent canvas in Microsoft 365 Copilot Chat designed for multiplayer collaboration. With Pages, you can turn Copilot responses into durable insights with a side-by-side page that you can edit and, when you’re ready, share with…
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Breaking language barriers: Our journey to perfect Microsoft 365 Copilot localization
We in Microsoft Digital, the company’s IT organization, are at the forefront of innovation, constantly striving to enhance the experiences of both our employees and external customers. As “Customer Zero,” we are the first to use and test our own…
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Deploying Microsoft Places at Microsoft with our works councils
Our strong partnership with our works councils has led to the successful deployment of many Microsoft 365 Copilot applications, including one of the latest, Microsoft Places. Places is a workplace scheduling tool that uses AI to make scheduling in-person meetings…
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Guiding hands: Inside the councils steering AI projects at Microsoft
As one of the first global enterprises to implement Microsoft 365 Copilot and other AI tools at scale, we entered the AI era with a mix of boldness and caution. That meant striving to capture the opportunities of AI fully…
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Five ways we’re getting more out of Microsoft Teams in the era of AI and Microsoft 365 Copilot
Microsoft Teams has become so integral to the way we work here at Microsoft, it’s hard to believe that this “chat-based workspace” product has existed for less than a decade. The application was first launched in 2017. Today, Teams has…
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Eliminating mundane repetitive tasks with our new Microsoft Teams app
As organizations grow and their projects become more complex, managing workloads becomes more challenging. Employees report that repetitive, mundane tasks take up too much time and energy, saying things like “I’m constantly having to switch gears,” and “I start out…
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Empowering flexibility: Our guide for deploying and driving adoption of Microsoft Places
Our guide for deploying and driving adoption of Microsoft Places A how-to guide from Microsoft Digital sharing the lessons we’ve learned implementing Places to create a more flexible, efficient, and productive workplace. Understanding the impact of flexible work Flexible work…