April 2025

April 22, 2025

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Lukas Velush

Getting products to customers faster with dropshipping at Microsoft

Editor’s note: This story reflects updated guidance from Microsoft Digital—it was first published in 2024 The COVID-19 pandemic pushed supply chains into the spotlight and revealed just how shaky they can be. If you panic-bought toilet paper or flour in…
April 21, 2025

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Aleenah Ansari

How Microsoft kept its underwater datacenter connected while retrieving it from the ocean

Editor’s note: This story was first published in 2020. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see…
April 17, 2025

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Jason Kellington

Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft

The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. We in Microsoft Digital, our internal IT organization, have enabled Interpreter across Microsoft, providing our employees with…
April 17, 2025

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David Hirning

Implementing strong user authentication with Windows Hello for Business

Deploying Windows Hello for Business internally here at Microsoft has significantly increased our security when our employees and vendors access our corporate resources. This feature offers a streamlined user sign-in experience—it replaces passwords with strong, phishing-resistant authentication by combining an…
April 17, 2025

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Jason Kellington

Rethinking device management internally at Microsoft with AI

This story reflects updated guidance from Microsoft Digital—it was first published in 2024.  At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with…
April 16, 2025

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Lukas Velush

Buzzing on Microsoft Teams Rooms technology internally at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2023. There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. And for good reason—The…
April 16, 2025

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Lukas Velush

Embracing emerging technology at Microsoft with new AI certifications

This story reflects updated guidance from Microsoft Digital—it was first published in 2023. As the company’s IT organization, we at Microsoft Digital realized that advanced AI was going to create opportunities for our employees to increase their reach and impact.…
April 10, 2025

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David Hirning

Deploying Kanban at Microsoft leads to engineering excellence

At Microsoft we’ve taken a page from the auto industry and have adopted a process called Kanban. Kanban (pronounced “con-bon”) is a Japanese word meaning “signboard” or “billboard.” It was first developed by a Toyota engineer decades ago to improve…
April 8, 2025

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Lukas Velush

Getting hybrid right: How we’re transforming large meetings at Microsoft

This story reflects updated guidance from Microsoft Digital—it was first published in 2024.   It’s a new era, and even meeting rooms must reinvent themselves. “In 2024, meeting rooms are reinterviewing for their jobs,” says Matthew Marzynski, a principal product manager…
April 3, 2025

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Alex Fleck

How Microsoft HR is using Viva and Microsoft 365 Copilot to empower our employees

Technology is about people, and no Microsoft organization understands that better than Human Resources. When our HR team started rolling out Microsoft 365 Copilot to the global HR organization, a human-centered approach was a natural fit. And what better way…
April 3, 2025

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Angela Gamba

Reflecting on 50 years of IT at Microsoft: Five key lessons and insights on the future

As Microsoft celebrates its 50th anniversary, it’s a fitting time to reflect on the transformative journey of Microsoft Digital, our team that’s been responsible for powering, protecting, and transforming the digital employee experience across devices, applications, and hybrid infrastructure at…
April 3, 2025

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Travis Hay

Transforming meetings: How we’re using the new Microsoft 365 Copilot-powered Facilitator feature at Microsoft

Our employees are using the new Microsoft 365 Copilot-powered Facilitator feature in Microsoft Teams, and it’s helping them do a lot more in meetings. Currently available to some of our employees as part of a ringed-deployment, Facilitator does the stuff…

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