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Human resources

Transform employee experiences with AI agents

Provide employees and partners with a self-service digital assistant to access relevant HR knowledge articles, create and resolve HR tickets, and complete HR tasks.
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Outcomes

Drive real results in human resources

Transform employee experiences, streamline HR administration, and increase agility with automated workflows using AI-powered HR solutions. Relevant for Chief HR Officers and HR Managers.
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Simplify HR administration

Handle high volumes of common questions, operate round the clock, reduce errors, and scale as teams grow.
A woman looking at a laptop.

Increase employee net promoter scores

Enhance the overall employee experience with personalized support and reduced friction.
A person wearing a headset and sitting at a desk with a computer.

Improve first-call resolution rate

Resolve inquiries in the first interaction, without the need for follow-ups or escalations.
Solusi

Temukan pendekatan AI yang tepat untuk organisasi Anda

Beli, perluas, bangun, atau bermitra untuk meraih manfaat AI transformatif.
Beli solusi yang telah dibangun sebelumnya

Microsoft 365 Copilot

Transformasi pekerjaan dengan asisten AI yang canggih dan dilengkapi keamanan kelas perusahaan.
Pelajari selengkapnya
Perluas dan kustomisasi

Microsoft Copilot Studio

Bangun dan sesuaikan agen AI untuk memperluas kemampuan Microsoft 365 Copilot.
Pelajari selengkapnya
Bangun solusi Anda sendiri

Azure AI Foundry

Rancang, sesuaikan, serta kelola agen dan aplikasi sesuai kebutuhan.
Pelajari selengkapnya
Bekerja sama dengan mitra

Marketplace mitra

Dukung transformasi AI Anda dengan bantuan dari mitra Microsoft yang tepercaya.
Pelajari selengkapnya
CUSTOMER STORIES

Discover how organizations are using AI for human resources

  1. A logo of a red drop resembling oil next to blue text that reads MOTOR OIL on a white background.
  2. A blue and white logo displaying the text Atos on a white background.
  3. A logo featuring a blue and white striped sphere with the text AT&T.
  4. Black text displaying WINDSTREAM on a white background.
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A logo of a red drop resembling oil next to blue text that reads MOTOR OIL on a white background.
“We are just one team servicing a company of 1,800 employees—so, we need to be productive … by reducing the time we spend on repetitive tasks, and focus more on innovative, strategic initiatives.”
Jason Orphanidis, IT Manager, Retail and New Technologies, Motor Oil Group
Solutions
A woman and a man engage in focused conversation.
A blue and white logo displaying the text Atos on a white background.
“Copilot will help us free up time for our employees, time that will allow them to think, open their minds, and see things differently.”
Mélanie de Vigan, Digital Workplace Development Manager, Atos
Solutions
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A logo featuring a blue and white striped sphere with the text AT&T.
“We think there's a big upside potential for Azure OpenAI Service to help us improve employee experiences, enhance customer interactions, and drive more efficiency within our developer community.”
Jon Summers, Chief Information Officer, AT&T
Solutions
A computer screen displaying text with a keyboard and mouse visible.
Black text displaying WINDSTREAM on a white background.
"We've built in the thumbs up, thumbs down in our internal GPT solution, so that employees can provide positive or negative feedback and we in turn can learn, grow, and change based on that.”
Russ Bartels, Vice President – OSS, Data & AI, Windstream
Solutions
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RESOURCES

Take the next step in your AI journey

  1.
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Transform human resources with Microsoft 365 Copilot

Explore AI-driven recruiting, personalized onboarding, predictive workforce planning, and more.
Learn more
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See how AI agents can transform AI

Build AI agents to automate tasks like recruitment, onboarding, and employee lifecycle management.
Read the blog
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Discover how Microsoft is using AI to transform HR

See how Microsoft HR uses Viva and Microsoft 365 Copilot for human-centered AI adoption.
Learn more
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