Build powerful agents
Agents are expert systems that work on behalf of a person, team, or organization. Use natural language and generative AI to build agents that help modernize manual workflows.
Have agents complete tasks for you
Create custom agents or use templates to automate tasks and jumpstart business value.
Publish agents to your channels
Maximize impact with agents across business apps, websites, social media channels, and more.
Securely manage and govern agents
Scale, innovate, and protect your enterprise data by managing your agents from a central admin center.
Capabilities
Transform business processes across your entire organization with custom agents
- Create agents that answer questions or complete tasks based on your selected data sources.
- Develop and use agents that operate independently to plan, learn, and escalate work items for you.
- Select a pre-built agent or customize agent templates across your lines of business.
- Preconfigure workflows that your agents can follow to execute highly structured tasks at scale.
- Add flexibility to your Interactive Voice Response (IVR) systems and voice agents, using generative AI to help more users and customers—fast.
- Boost your agent’s ability to answer questions by pointing it to your enterprise data across Microsoft Graph, Dataverse, local files, Azure cloud, and other sources.
- Turn conversation into desired actions using data connectors, REST APIs, MCP servers, agent flows, and more.
- Apply AI to text, documents, or images to analyze, summarize, or transform them.
- Use more than 1,400 Power Platform connectors, including external services and data sources.
- Use the open standard for connecting your agents to data, designed with AI in mind.
- Connect agents so that the right agent is called when specialized knowledge or actions are required.
- Deploy agents directly to the applications your employees frequently work in, such as Microsoft Teams, SharePoint, and Microsoft 365 Copilot Chat.
- Easily distribute your agent across multiple channels, including websites, social media, and messaging apps.
- Create a modern conversational experience that enhances the capabilities and reach of your line-of-business applications.
- Connect Copilot Studio with business applications, workflows, websites, data, and analytics.
- Use natural language to create intelligent agents within Microsoft 365 Copilot Chat. Enhance Microsoft 365 Copilot with advanced AI capabilities to streamline and automate business processes.
- Use this free chat experience that is powered by extensive web knowledge, built on GPT-4o, and designed to help ensure safety and security for business use.
- Use your knowledge index built with Azure AI Search as a knowledge source to perform custom Retrieval-Augmented Generation (RAG) operations.
- Use any of the more than 1,800 Azure AI Foundry models to include discrete prompts and generate scenario- and task-specific responses that require a unique industry or custom fine-tuned model.
- Simplify the development process for building, debugging, and deploying enterprise-grade custom engine and declarative agents for Microsoft 365 Copilot.
- Build enterprise-grade, scalable, multi-channel agents with AI services of your choice and deploy to a variety of channels including web, Microsoft Teams, Microsoft 365 Copilot, custom clients, and more than 10 partner channels.
- Enhance your custom applications with Copilot’s capabilities to make your workflows smarter.
- Protect data, control agent creation and sharing, and measure impact—all through the Power Platform admin center.
- Safeguard sensitive information, help ensure AI security, and maintain compliance—powered by the governance tools in Power Platform.
- Manage dedicated development environments, employ agent lifecycle management controls, and oversee agent spend in the Power Platform admin center.
- Track readiness and adoption of agents, audit agent actions and usage, and track agent ROI via Microsoft Purview, Power Platform admin center, and Viva Insights.
“With Microsoft Copilot Studio, we have an effective platform for delivering the benefits of generative AI to our customers, providing them with faster service and an even better overall cruise experience.”
Scott Petit, Sr. Director, Holland America
USE CASES
Learn how agents built with Copilot Studio are transforming the workplace
Explore use cases and dive into specific examples and scenarios.
Pricing
Copilot Studio pricing
Microsoft Copilot Studio
Pay-as-you-go
Start using Copilot Studio without any commitment up front
Start using Copilot Studio without any commitment up front
This product is not available in your market.
Pay for only what you use. Build and deploy agents across multiple channels to assist employees and customers.
Help ensure business continuity of business-critical agents without up-front licensing or entitlements.
*Azure subscription required
*Azure subscription required
Microsoft Copilot Studio
¤200.00
25,000 messages/month, paid yearly
Price does not include tax.
Price does not include tax.
This product is not available in your market.
Build your own agents, available across multiple channels, to assist employees and customers.
Copilot Studio offers a graphical development environment to build agents using generative AI, sophisticated dialog creation, knowledge, actions, and built-in analytics that work with Microsoft conversational AI tools.
Use Copilot Studio to create agents that work with Microsoft 365 Copilot.
Bring Microsoft 365 Copilot to your organization with a qualifying Microsoft 365 subscription for business or enterprise.
*Microsoft 365 Copilot may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
*Microsoft 365 Copilot may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
CUSTOMER STORIES
Over 160,000 customers are using Copilot Studio to build agents
Read some of those customers’ stories.
RESOURCES
Get the latest Copilot Studio resources
Get started
Start for free with Copilot Studio
Contact your Microsoft sales representative or start a free trial.
Empower your workforce with Microsoft 365 Copilot
Get all the features of an intuitive AI assistant with enterprise-grade security, privacy, compliance, and responsible AI.
Adopt agents with ease
Discover the Copilot Studio adoption site
Explore this comprehensive hub designed to accelerate Copilot Studio adoption. Find guides, demos, how-tos, and best practices to help your team confidently integrate AI and optimize business processes.
FAQ
Frequently asked questions
- Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish agents that suit your needs for internal or external scenarios across your industry, department, or role. You can build a standalone agent or publish to Microsoft 365 Copilot.
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Agents are expert systems that surface in different channels, including in the background of Copilot. Copilot may have many agents that it brings together into a simple interface for you to interact with.
Agents use AI to automate and execute business processes, for a person, team, or organization. They come in all shapes and sizes and include those that:- Answer user questions by retrieving or summarizing information.
- Take actions when asked, automate workflows, and replace repetitive tasks.
- Operate independently, dynamically plan, learn, and escalate.
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- With Copilot Studio, you can build agents and publish them anywhere, including Microsoft 365 Copilot. When you publish to Copilot, your organization benefits from being able to use that agent within the applications your employees frequently work in, like Microsoft Teams, SharePoint, and Microsoft 365 Copilot Chat.
- Yes, capabilities and features of Power Virtual Agents are now part of Copilot Studio following significant investments in generative AI and enhanced integrations across Copilot.
Learn more
- Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.
Learn more - Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.
Learn more - Copilot Studio is the comprehensive tool for building agents. Agents built in Copilot Studio can be deployed across multiple channels-organizations pay only for usage. For those licensed for Microsoft 365 Copilot, usage of agents published to Microsoft 365 Copilot is included in their license.
- Copilot Studio is sold as tenant-wide message packs of 25,000 messages each, priced at ¤200.00/pack/month. A billable message is a request or message sent to the agent triggering an action and/or response. The triggered action and/or response is included in the original billable message and doesn’t count as a separate billable message.
Copilot Studio is also available to sign up for as a pay-as-you-go meter in addition to the existing message packs. This will allow customers the flexibility to only pay for the messages they consume at the end of their monthly billing period, after use. This new pay-as-you-go meter requires no upfront license commitment, allowing customers to scale usage and help ensure business continuity for mission critical business processes. - There are no in-product features or capability differences between the Copilot Studio message pack and the pay-as-you-go meter. The product is at full parity regardless of the purchasing option, with the only difference being the way a customer pays for the service. While a customer pays up front (¤200.00/pack/month for 25,000 messages/pack) with the message packs, the pay-as-you-go meter requires no up-front license commitment and allows customers to pay only for the message capacity they consume, at the end of the billing period.
Download the licensing guide - Learn about the quick five-step process to sign up for the Copilot Studio pay-as-you-go meter here.
- [1]Licenses are capacity-based and additional messages can be purchased. A billable message is a request or message sent to the copilot/bot triggering an action and/or response.
Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your Microsoft product and domain selections. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.
Prices shown are for marketing purposes only and may not reflect the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout. - [2]Message consumption rates: 1) Regular (non-generative AI) = 1 message; and 2) Generative AI (answers over your data) = 2 messages. Customers can use a mix of regular and generative AI messages with the capacity.
- [3]To learn more, download the Microsoft Copilot Studio Licensing Guide.
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