Satellite giant EchoStar needed more efficient operations to deliver content to businesses and consumers globally. Its Hughes division wanted to increase employee efficiency and streamline daily business processes.
Using Microsoft Azure AI Foundry, Hughes developed 12 new production apps, from automated sales call auditing and customer retention analysis to field services process automation support and more.
The solutions currently in production are expected to save Hughes more than 35,000 work hours annually and boost workforce productivity by at least 25%.
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