About
Travis Lowdermilk is a UX researcher, author, designer, storyteller, prototyper, coder, maker, mentor, and doer. Currently, he works for Microsoft’s Developer Division, helping teams make tools and platforms for software developers. Travis has a B.S. in Information Systems from California State University, Fresno and an M.S. in Human-Computer Interaction from DePaul University. His background is a unique blend of systems-thinking, human factors, user research, design, and engineering.
Travis is especially passionate about helping product teams connect with their customers to uncover unmet needs and build innovative products. He’s had the opportunity to work with product teams from all over the world, sharing his expertise and inspiring product makers to drive customer connection and empathy into the center of their product making process.
He’s the co-author of The Customer-Driven Culture (opens in new tab) and The Customer-Driven Playbook (opens in new tab). He’s also the author of User-Centered Design: A Developer’s Guide to Building User-Friendly Applications (opens in new tab). All of these titles are made available from O’Reilly Media.