New employee Copilot usage: Insights into productivity and socialization
Mihaela Vorvoreanu, Sydney Graham, Amy Heger, Shipi Dhanorkar, Kathleen Walker
MSR-TR-2025-24 | April 2025
Published by Microsoft
Mihaela Vorvoreanu
Director, UX Research and Education, Aether
Publications
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Overreliance risk identification and mitigation framework
Samir Passi, Mihaela Vorvoreanu, Ruth Kikin-Gil
MSR-TR-2025-26 | March 2025
Published by Microsoft
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Fostering appropriate reliance on GenAI: Lessons learned from early research
Mihaela Vorvoreanu, Samir Passi, Shipi Dhanorkar, Amy Heger, Kathleen Walker
MSR-TR-2025-4 | March 2025
Published by Microsoft
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
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Measuring User Experience Inclusivity in Human-AI Interaction via Five User Problem-Solving Styles
Andrew Anderson, Jimena Noa Guevara, Fatima Moussaoui, Tianyi Li, Mihaela Vorvoreanu, Margaret Burnett
ACM Transactions on Interactive Intelligent Systems | September 2024, Vol 14(3): pp. 1-90
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UX Matters: The Critical Role of UX in Responsible AI
Q. Vera Liao, Mihaela Vorvoreanu, Hariharan Subramonyam, Lauren Wilcox
ACM Interactions | July 2024, Vol 31: pp. 22-27
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“I’m Not Sure, But…”: Examining the Impact of Large Language Models’ Uncertainty Expression on User Reliance and Trust
Sunnie S. Y. Kim, Q. Vera Liao, Mihaela Vorvoreanu, Stephanie Ballard, Jennifer Wortman Vaughan
7th ACM Conference on Fairness, Accountability, and Transparency (FAccT 2024) | June 2024
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Appropriate reliance on Generative AI: Research synthesis
Samir Passi, Shipi Dhanorkar, Mihaela Vorvoreanu
MSR-TR-2024-7 | March 2024
Published by Microsoft
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
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Responsible AI Maturity Model
Mihaela Vorvoreanu, Amy Heger, Samir Passi, Shipi Dhanorkar, Zoe Kahn, Ruotong Wang
MSR-TR-2023-26 | May 2023
Published by Microsoft
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Understanding Machine Learning Practitioners’ Data Documentation Perceptions, Needs, Challenges, and Desiderata
Amy K. Heger, Liz B. Marquis, Mihaela Vorvoreanu, Hanna Wallach, Jennifer Wortman Vaughan
2022 Conference on Computer Supported Cooperative Work | November 2022
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Interpretability, Then What? Editing Machine Learning Models to Reflect Human Knowledge and Values
Zijie J. Wang, Alex Kale, Harsha Nori, Peter Stella, Mark E. Nunnally, Duen Horng Chau, Mihaela Vorvoreanu, Jennifer Wortman Vaughan, Rich Caruana
KDD 2022 | July 2022
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Overreliance on AI: Literature Review
Samir Passi, Mihaela Vorvoreanu
MSR-TR-2022-12 | June 2022
Published by Microsoft
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Assessing Human-AI Interaction Early through Factorial Surveys: A Study on the Guidelines for Human-AI Interaction
Tianyi Li, Mihaela Vorvoreanu, Derek DeBellis, Saleema Amershi
ACM Transactions on Computer-Human Interaction | April 2022
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GAM Changer: Editing Generalized Additive Models with Interactive Visualization
Zijie J. Wang, Alex Kale, Harsha Nori, Peter Stella, Mark Nunnally, Duen Horng Chau, Mihaela Vorvoreanu, Jennifer Wortman Vaughan, Rich Caruana
2021 Neural Information Processing Systems | December 2021
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“Am I doing this all wrong?” Challenges and Opportunities in Family Information Management
Shruti Sannon, Mihaela Vorvoreanu, Adam Fourney, Kathleen Walker
Computer Supported Cooperative Work (CSCW) | October 2020
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From Gender Biases to Gender-Inclusive Design: An Empirical Investigation
Mihaela Vorvoreanu, Lingyi Zhang, Yun-Han Huang, Claudia Hilderbrand, Zoe Steine-Hanson, Margaret Burnett
Conference on Human Factors in Computing Systems (CHI 2019) | May 2019
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Guidelines for Human-AI Interaction
Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
CHI 2019 | May 2019
CHI 2019 Honorable Mention Award
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New employee Copilot usage: Insights into productivity and socialization
Mihaela Vorvoreanu, Sydney Graham, Amy Heger, Shipi Dhanorkar, Kathleen Walker
MSR-TR-2025-24 | April 2025
Published by Microsoft
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Overreliance risk identification and mitigation framework
Samir Passi, Mihaela Vorvoreanu, Ruth Kikin-Gil
MSR-TR-2025-26 | March 2025
Published by Microsoft
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
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Measuring User Experience Inclusivity in Human-AI Interaction via Five User Problem-Solving Styles
Andrew Anderson, Jimena Noa Guevara, Fatima Moussaoui, Tianyi Li, Mihaela Vorvoreanu, Margaret Burnett
ACM Transactions on Interactive Intelligent Systems | September 2024, Vol 14(3): pp. 1-90
-
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
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Understanding Machine Learning Practitioners’ Data Documentation Perceptions, Needs, Challenges, and Desiderata
Amy K. Heger, Liz B. Marquis, Mihaela Vorvoreanu, Hanna Wallach, Jennifer Wortman Vaughan
2022 Conference on Computer Supported Cooperative Work | November 2022
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Assessing Human-AI Interaction Early through Factorial Surveys: A Study on the Guidelines for Human-AI Interaction
Tianyi Li, Mihaela Vorvoreanu, Derek DeBellis, Saleema Amershi
ACM Transactions on Computer-Human Interaction | April 2022
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GAM Changer: Editing Generalized Additive Models with Interactive Visualization
Zijie J. Wang, Alex Kale, Harsha Nori, Peter Stella, Mark Nunnally, Duen Horng Chau, Mihaela Vorvoreanu, Jennifer Wortman Vaughan, Rich Caruana
2021 Neural Information Processing Systems | December 2021
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“Am I doing this all wrong?” Challenges and Opportunities in Family Information Management
Shruti Sannon, Mihaela Vorvoreanu, Adam Fourney, Kathleen Walker
Computer Supported Cooperative Work (CSCW) | October 2020
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From Gender Biases to Gender-Inclusive Design: An Empirical Investigation
Mihaela Vorvoreanu, Lingyi Zhang, Yun-Han Huang, Claudia Hilderbrand, Zoe Steine-Hanson, Margaret Burnett
Conference on Human Factors in Computing Systems (CHI 2019) | May 2019
-
Guidelines for Human-AI Interaction
Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
CHI 2019 | May 2019
CHI 2019 Honorable Mention Award
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New employee Copilot usage: Insights into productivity and socialization
Mihaela Vorvoreanu, Sydney Graham, Amy Heger, Shipi Dhanorkar, Kathleen Walker
MSR-TR-2025-24 | April 2025
Published by Microsoft
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Fostering appropriate reliance on GenAI: Lessons learned from early research
Mihaela Vorvoreanu, Samir Passi, Shipi Dhanorkar, Amy Heger, Kathleen Walker
MSR-TR-2025-4 | March 2025
Published by Microsoft
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
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UX Matters: The Critical Role of UX in Responsible AI
Q. Vera Liao, Mihaela Vorvoreanu, Hariharan Subramonyam, Lauren Wilcox
ACM Interactions | July 2024, Vol 31: pp. 22-27
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“I’m Not Sure, But…”: Examining the Impact of Large Language Models’ Uncertainty Expression on User Reliance and Trust
Sunnie S. Y. Kim, Q. Vera Liao, Mihaela Vorvoreanu, Stephanie Ballard, Jennifer Wortman Vaughan
7th ACM Conference on Fairness, Accountability, and Transparency (FAccT 2024) | June 2024
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Appropriate reliance on Generative AI: Research synthesis
Samir Passi, Shipi Dhanorkar, Mihaela Vorvoreanu
MSR-TR-2024-7 | March 2024
Published by Microsoft
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
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Responsible AI Maturity Model
Mihaela Vorvoreanu, Amy Heger, Samir Passi, Shipi Dhanorkar, Zoe Kahn, Ruotong Wang
MSR-TR-2023-26 | May 2023
Published by Microsoft
-
Understanding Machine Learning Practitioners’ Data Documentation Perceptions, Needs, Challenges, and Desiderata
Amy K. Heger, Liz B. Marquis, Mihaela Vorvoreanu, Hanna Wallach, Jennifer Wortman Vaughan
2022 Conference on Computer Supported Cooperative Work | November 2022
-
Interpretability, Then What? Editing Machine Learning Models to Reflect Human Knowledge and Values
Zijie J. Wang, Alex Kale, Harsha Nori, Peter Stella, Mark E. Nunnally, Duen Horng Chau, Mihaela Vorvoreanu, Jennifer Wortman Vaughan, Rich Caruana
KDD 2022 | July 2022
-
Overreliance on AI: Literature Review
Samir Passi, Mihaela Vorvoreanu
MSR-TR-2022-12 | June 2022
Published by Microsoft
-
Assessing Human-AI Interaction Early through Factorial Surveys: A Study on the Guidelines for Human-AI Interaction
Tianyi Li, Mihaela Vorvoreanu, Derek DeBellis, Saleema Amershi
ACM Transactions on Computer-Human Interaction | April 2022
-
GAM Changer: Editing Generalized Additive Models with Interactive Visualization
Zijie J. Wang, Alex Kale, Harsha Nori, Peter Stella, Mark Nunnally, Duen Horng Chau, Mihaela Vorvoreanu, Jennifer Wortman Vaughan, Rich Caruana
2021 Neural Information Processing Systems | December 2021
-
Guidelines for Human-AI Interaction
Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
CHI 2019 | May 2019
CHI 2019 Honorable Mention Award
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-
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
-
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
-
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
-
Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
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-
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
-
Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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New employee Copilot usage: Insights into productivity and socialization
Mihaela Vorvoreanu, Sydney Graham, Amy Heger, Shipi Dhanorkar, Kathleen Walker
MSR-TR-2025-24 | April 2025
Published by Microsoft
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Overreliance risk identification and mitigation framework
Samir Passi, Mihaela Vorvoreanu, Ruth Kikin-Gil
MSR-TR-2025-26 | March 2025
Published by Microsoft
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Fostering appropriate reliance on GenAI: Lessons learned from early research
Mihaela Vorvoreanu, Samir Passi, Shipi Dhanorkar, Amy Heger, Kathleen Walker
MSR-TR-2025-4 | March 2025
Published by Microsoft
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Microsoft New Future of Work Report 2024
Jenna Butler, Mihaela Vorvoreanu, Rebecca Janssen, Abigail Sellen, Nicole Immorlica, Adam Troy, Advait Sarkar, Alex Farach, Alex Chouldechova, Alexandra Olteanu, Alexia Cambon, Arjun Radhakrishna, Asta Roseway, Ben Zorn, Brent Hecht, Daniel G. Goldstein, Dhruv Joshi, Ed Cutrell, Emre Kiciman, Gonzalo Ramos, Gustavo Soares, Hanna Wallach, Ian Drosos, Jack Williams (johnwilliams), Jacki O'Neill, Jake Hofman, Jaime Teevan, Javier Hernandez, Jennifer Wortman Vaughan, Jina Suh, John Tang, Justin Edwards, Kalika Bali, Kori Inkpen, Krishna Madhavan, Laylah Bulman, Leon Reicherts, Lev Tankelevitch, Longqi Yang, Martez Mott, Millicent Ochieng, Mercy Muchai, Nancy Baym, Najeeb Abdulhamid, Nicolai Marquardt, Ken Hinckley, Michael Bentley, Dave Brown, Hugo Romat, Nathalie Henry Riche, Samuel Maina, Shamsi Iqbal, Siân Lindley, Stephanie Nyairo, Su Lin Blodgett, Sumit Gulwani, Sunayana Sitaram, Vu Le
MSR-TR-2024-56 | December 2024
Published by Microsoft
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Appropriate reliance on Generative AI: Research synthesis
Samir Passi, Shipi Dhanorkar, Mihaela Vorvoreanu
MSR-TR-2024-7 | March 2024
Published by Microsoft
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Microsoft New Future of Work Report 2023
Jenna Butler, Sonia Jaffe, Nancy Baym, Mary Czerwinski, Shamsi Iqbal, Kate Nowak, Sean Rintel, Abigail Sellen, Mihaela Vorvoreanu, Najeeb G. Abdulhamid, Judith Amores, Reid Andersen, Kagonya Awori, Maxamed Axmed, danah boyd, James Brand, Georg Buscher, Dean Carignan, Martin Chan, Adam Coleman, Scott Counts, Madeleine Daepp, Adam Fourney, Daniel G. Goldstein, Andy Gordon, Aaron L Halfaker, Javier Hernandez, Jake Hofman, Jenny Lay-Flurrie, Vera Liao, Siân Lindley, Sathish Manivannan, Charlton Mcilwain, Subigya Nepal, Jennifer Neville, Stephanie Nyairo, Jacki O'Neill, Victor Poznanski, Gonzalo Ramos, Nagu Rangan, Lacey Rosedale, David Rothschild, Tara Safavi, Advait Sarkar, Ava Scott, Chirag Shah, Neha Parikh Shah, Teny Shapiro, Ryland Shaw, Auste Simkute, Jina Suh, Siddharth Suri, Ioana Tanase, Lev Tankelevitch, Adam Troy, Mengting Wan, Ryen W. White, Longqi Yang, Brent Hecht, Jaime Teevan
MSR-TR-2023-34 | December 2023
Published by Microsoft
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Early LLM-based Tools for Enterprise Information Workers Likely Provide Meaningful Boosts to Productivity
Alexia Cambon, Brent Hecht, Benjamin Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, Margarita Bermejo-Cano, Eric Knudsen, James Bono, Hardik Sanghavi, Sofia Spatharioti, David Rothschild, Daniel G. Goldstein, Eirini Kalliamvakou, Peter Cihon, Mert Demirer, Michael Schwarz, Jaime Teevan
MSR-TR-2023-43 | December 2023
Published by Microsoft
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Responsible AI Maturity Model
Mihaela Vorvoreanu, Amy Heger, Samir Passi, Shipi Dhanorkar, Zoe Kahn, Ruotong Wang
MSR-TR-2023-26 | May 2023
Published by Microsoft
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Overreliance on AI: Literature Review
Samir Passi, Mihaela Vorvoreanu
MSR-TR-2022-12 | June 2022
Published by Microsoft
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Measuring User Experience Inclusivity in Human-AI Interaction via Five User Problem-Solving Styles
Andrew Anderson, Jimena Noa Guevara, Fatima Moussaoui, Tianyi Li, Mihaela Vorvoreanu, Margaret Burnett
ACM Transactions on Interactive Intelligent Systems | September 2024, Vol 14(3): pp. 1-90
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UX Matters: The Critical Role of UX in Responsible AI
Q. Vera Liao, Mihaela Vorvoreanu, Hariharan Subramonyam, Lauren Wilcox
ACM Interactions | July 2024, Vol 31: pp. 22-27
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Assessing Human-AI Interaction Early through Factorial Surveys: A Study on the Guidelines for Human-AI Interaction
Tianyi Li, Mihaela Vorvoreanu, Derek DeBellis, Saleema Amershi
ACM Transactions on Computer-Human Interaction | April 2022
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“I’m Not Sure, But…”: Examining the Impact of Large Language Models’ Uncertainty Expression on User Reliance and Trust
Sunnie S. Y. Kim, Q. Vera Liao, Mihaela Vorvoreanu, Stephanie Ballard, Jennifer Wortman Vaughan
7th ACM Conference on Fairness, Accountability, and Transparency (FAccT 2024) | June 2024
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Understanding Machine Learning Practitioners’ Data Documentation Perceptions, Needs, Challenges, and Desiderata
Amy K. Heger, Liz B. Marquis, Mihaela Vorvoreanu, Hanna Wallach, Jennifer Wortman Vaughan
2022 Conference on Computer Supported Cooperative Work | November 2022
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Interpretability, Then What? Editing Machine Learning Models to Reflect Human Knowledge and Values
Zijie J. Wang, Alex Kale, Harsha Nori, Peter Stella, Mark E. Nunnally, Duen Horng Chau, Mihaela Vorvoreanu, Jennifer Wortman Vaughan, Rich Caruana
KDD 2022 | July 2022
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GAM Changer: Editing Generalized Additive Models with Interactive Visualization
Zijie J. Wang, Alex Kale, Harsha Nori, Peter Stella, Mark Nunnally, Duen Horng Chau, Mihaela Vorvoreanu, Jennifer Wortman Vaughan, Rich Caruana
2021 Neural Information Processing Systems | December 2021
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“Am I doing this all wrong?” Challenges and Opportunities in Family Information Management
Shruti Sannon, Mihaela Vorvoreanu, Adam Fourney, Kathleen Walker
Computer Supported Cooperative Work (CSCW) | October 2020
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From Gender Biases to Gender-Inclusive Design: An Empirical Investigation
Mihaela Vorvoreanu, Lingyi Zhang, Yun-Han Huang, Claudia Hilderbrand, Zoe Steine-Hanson, Margaret Burnett
Conference on Human Factors in Computing Systems (CHI 2019) | May 2019
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Guidelines for Human-AI Interaction
Saleema Amershi, Dan Weld, Mihaela Vorvoreanu, Adam Fourney, Besmira Nushi, Penny Collisson, Jina Suh, Shamsi Iqbal, Paul Bennett, Kori Inkpen, Jaime Teevan, Ruth Kikin-Gil, Eric Horvitz
CHI 2019 | May 2019
CHI 2019 Honorable Mention Award
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