XC Research Blog

As the research discipline grows and evolves so does the organizational methods upon which it is structured. In this story, one manager looks at how the industry has changed during his time at Microsoft and how the research operations team…

No matter time of the year, this reading list provides inspiration for user researchers and data scientists who are looking for something new to learn. With selections that cover various disciplines, readers will find titles that cover things like how…

What happens when your prototype doesn’t turn out how you expected and now you can’t move forward with the conversations you need to have? Here is a list of six tips and strategies on how to make your prototyping more…

Great reads from Microsoft Research
Whether you’re looking for help in leveling up your user researcher knowledge, or just a quick read to help pass the time, here’s a list of books compiled by our user researchers. Enjoy.

Create an outside-in organization
Building an outside-in organization means taking ideas from external channels and using them to orient team members about their customers. Learn about the value of this approach and gain some insight from a user research manager.

People aren’t reading like they used to. Instead, they skim and search for keywords and phrases. If you’d like to write better user research reports, like the kind people will actually read, here are five tips every author should know.

Create timeless research and contribute to a curated body of knowledge, rather than pursuing the «need for speed». As this article shows, think more about the long term and your research will become less disposable.

Life in the FAST lane
Would you like to know how this user research team works at an extremely fast cadence but still manages to scale knowledge and build influence? One team member shares their successes and challenges and explains how they do it.

How do you define research operations? At a workshop hosted in Seattle, a group of researchers, designers, and operational specialists came together to discuss the discipline and to share their challenges and successes.