What’s new with Power Virtual Agents at Ignite
This year at Microsoft Ignite 2021, we are announcing new capabilities within Power Virtual Agents to continue empowering everyone to create intelligent conversational bots.
Tips and guides
Explore how-to content and best practices for using Copilot Studio.
Microsoft named a Leader in IDC MarketScape for WW General-Purpose Conversational AI Platforms
Microsoft is named a leader in the IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2021 Vendor Assessment.
The future of bot building
In the last year, we have seen tremendous growth in the number of people working and living online, with over two-thirds (74 percent) of Chief Financial Officers planning to permanently shift employees to remote work once the COVID-19 crisis ends1.
The Total Economic Impact™ of Microsoft’s Power Virtual Agents
Read this 2021 commissioned study, conducted by Forrester Consulting, to explore the ROI that organizations can expect using Power Virtual Agents over three years.
PVA Employee FAQ bot template
Create a FAQ bot for your organization in just minutes with PVA Employee FAQ bot template
Power Virtual Agents bots as skills with Bot Framework bots – Public Preview
If you are using Bot Framework bots in your organization, you can now easily extend their functionality by calling your Power Virtual Agents bot as a skill.
Regex (regular expression) entity support in Power Virtual Agents
You can now create and use regular expression (regex) entities in your Power Virtual Agents bot.
Announcing the general availability of Power Virtual Agents export and import chatbots using solutions
Manage your Power Virtual Agents chatbot’s lifecycle to address change control, governance, data residency, and latency requirements by exporting and importing across environments in web and Microsoft Teams.
Transcript viewer – now available as part of PVA Custom Analytics
Now you can use PVA Custom Analytics to easily view customer conversations as they happened.
Power Virtual Agents Fiscal Year 2021 Review
In the last fiscal year, we have made significant enhancements to Power Virtual Agents. Let’s review the highlights.
AI-assisted authoring: detect topic overlaps and get topic suggestions from bot sessions
AI-assisted bot authoring features – Topic overlap detection and Topic suggestions from chat transcripts are now available for public preview.
Add a PVA chatbot to your Power Apps portal in a few steps
You can now add a Power Virtual Agents chatbot to a Power Apps portal without any code, making it very easy to answer visitors’ questions on your portal page.
