AI-assisted authoring: detect topic overlaps and get topic suggestions from bot sessions

A man sitting at a desk with a computer
AI-assisted bot authoring features - Topic overlap detection and Topic suggestions from chat transcripts are now available for public preview. 

AI-assisted bot authoring in Power Virtual Agents helps you optimize your chatbot very easily.

I’m thrilled to announce the long-anticipated Topic overlap detection and Topic suggestions from chat transcripts AI features that are now available in public preview.

To use the features, simply go to Manage > AI capabilities, and turn these two features on.

AI tab screenshot
Analytics tab screenshot

Watch the below video to understand more on how to use the AI-assisted bot authoring features to optimize your chatbot.

Note: These features are currently in public preview, only available in English language PVA bots. 

Jeff Zhang