Tag: Retail
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Brick by interlocking brick: Three steps to leveraging a newly connected organization
There is no denying that the playing field for consumer goods companies is getting more and more challenging. Pressure is coming from consumers, shoppers, retailers, competitors, and challengers, and this powerful industry disruption is not slowing down.
Empower your organization with secure and compliant collaboration
Firstline employees are often the face of your retail business, which means that their performance can directly impact how consumers view your brand. These employees, however, can only support great customer experiences as far as their technology will let them.
Creating personalized customer experiences through intelligent retail
Ten or twenty years ago, the future of retail was online shopping. Today, it is building seamless connections between physical locations and online stores so that customers can easily shop, order goods, or pick–up items from a store or curbside service. Quarantines and social distancing only highlight the importance of building retail operations that start and end with the customer, online and off.
Deliver intelligent supply chain to fulfill customer demand
Consumers spent over $601B in online purchases in 2019. To increase agility and visibility, supply chain logistics operations are trending towards transparent relationships between warehouses, delivery operations, and online locations. The truth is that modern consumers expect that when they shop for a product, they want to have options for how they buy and receive them.
Create more personalized customer experiences in retail
Today’s retail customers want the world—and personalization is a key in-demand feature. Modern customers present new challenges and opportunities for retailers.
How Mall of America modernized their property management system
Mall of America updated their property management system with Microsoft technologies, enhancing the user experience of 40 million guests annually.
Microsoft Store Releases Top Cybersecurity Tips for Small Business Owners
October is National Cyber Security Awareness Month, and Microsoft Store is committed to helping small business owners understand the dangers of cyberattacks and the actionable steps they can take to mitigate cyber threats.
How Patagonia transformed the customer experience in the cloud
A global clothing company with a major focus on outdoor gear and provisions, Patagonia was born in 1970’s-era Ventura, California.
How Pet Supplies Plus streamlines processes with Power BI
Known as “America’s favorite pet store,” Pet Supplies Plus takes pride in offering convenience, values and excellent customer service.
Modernizing customer experiences with Surface at Sport Clips
Founded in 1993, Sport Clips is a men’s and boys’ haircare and barbershop chain with a fun, colorful sports-theme headquartered in Georgetown, Texas.