When Argyro Apostolou joined her family’s business, founded more than 40 years ago by her father, Isidoros Garifalakis, she didn’t step right into the C-suite. She started as a receptionist at the front desk, learning the business from the ground up.
Financial services firms have weathered a series of disruptions over the past few years. COVID-19 accelerated the transition to digital transactions and engagements for customers of banking, insurance, and capital markets firms.