A fast and resilient global supply chain is vital for businesses to meet customer demands and ensure operational efficiency.
Brazil is setting a global benchmark for innovation, inclusion and AI-driven growth in the financial sector. With bold regulation, cloud-native infrastructure and a mobile-first mindset, Brazilian institutions are delivering measurable impact across the entire value chain. Here’s what global financial leaders can learn and use right away.
In today’s digital-first economy, meaningful human connection remains a top driver for innovation and business growth. Whether empowering hybrid teams or supporting frontline workers in industries like retail and healthcare, organizations thrive when communication tools enhance every interaction. By facilitating secure, seamless collaboration, businesses can build trust, strengthen customer relationships, and drive measurable impact. Unified communication
At Microsoft, we embrace the role of customer zero. We believe we should be the first to adopt and prove the transformative power of AI through tangible, meaningful results. With our own AI journey guiding us, we can share insights and benefits to support our customers. As COO of Microsoft Americas, I have seen firsthand how
In today’s fast-paced digital landscape, data is the foundation of innovation for organizations in any industry. With the transformative capabilities of AI, businesses can unlock the power of their data to gain deeper insights, make more informed decisions, and achieve better outcomes. Part of the broader Art of Practical AI series, this blog explores how
Exceptional customer experiences are now the standard. AI is revolutionizing how businesses interact with customers, enhancing experiences and meeting evolving expectations. Incorporating AI into your customer engagement strategy can help your organization anticipate consumer trends, personalize content and recommendations, and empower customer service agents to focus on meaningful interactions. Early AI adopters are realizing an astonishing $3.50
Florida State University (FSU), a prestigious research institution renowned for its dedication to innovation and academic excellence, is harnessing the power of Microsoft’s AI tools, including Microsoft 365 Copilot and Copilot Studio, to revolutionize educational settings. In a series of interviews, FSU faculty and administrators shared their experiences, underscoring the transformative potential of AI in education.
Operational efficiency is the cornerstone of a successful business, and AI is transforming operations through automation, machine learning, and predictive analytics. These technologies help optimize critical processes and uncover practical insights, enabling organizations to save costs, increase productivity, and foster innovation. Among business leaders “extremely familiar” with AI, 41% anticipate a complete redesign of their processes. Early
Today’s retailers are navigating an increasingly complex landscape where consumers have high expectations for a personalized shopping experience but are spending less overall. This unique scenario encourages retailers to innovate with AI, driving agility and efficiency across marketing, finance, and inventory management. Industry thought leaders expect that incorporating AI into retail operations will have a significant
This spring, Microsoft and LinkedIn surveyed 31,000 people around the globe about their workplace experience, with a focus on AI in the workplace. The results, which formed the 2024 Work Trend Index Annual Report (WTI), revealed that AI at work is already here. For the first time, this year’s WTI features insights from several key
Generative AI has rapidly evolved from a technology with unknown possibilities into a true business differentiator. With its undeniable power to drive workforce productivity and creativity, many organizations are eager to unlock its full potential and drive positive business outcomes. Successful AI adoption requires aligning use cases with employee personas and implementing a strong change-management
Industry experts offer practical tips and insights into how senior business leaders can begin or accelerate an AI journey within their own organizations.
With the energy industry striving to balance this surge in demand alongside the need to reduce carbon emissions, promote sustainability, and ensure equity, innovative technologies are poised to help.
