Content type: Thought leadership
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Unpacking AI governance to shape digital transformation
As AI reshapes the modern workplace, business leaders and decision-makers are eager to unlock the full potential of this new technology safely and effectively.
Attracting new customers with generative AI–powered tools
Generative AI–powered tools are transforming marketing, offering new ways to reach potential customers with more effective messaging and increase productivity.
Setting new standards of customer service in the era of AI
Customer service teams are the superheroes of businesses. They handle a myriad of clients and tools to ensure top-notch customer experiences.
Elevating customer insights with generative AI
The era of AI is here, and there is a lot of discussion about the potential of AI to reimagine customer and marketing insights.
AI: from an exciting concept to practical applications
AI has quickly evolved from an exciting concept generating global headlines to a powerful, practical tool that is helping many companies in the public sector reshape how employees work.
Microsoft empowers comprehensive security in the era of AI
Organizations across industries have discovered opportunities for growth and innovation through digital transformation.
Practical steps towards an innovative future with AI
AI technology is dominating headlines and revolutionizing the way companies operate. From analyzing data to automating labor-intensive tasks, AI is empowering employees and leaders to rediscover the joy of work.
Leading in the era of AI: Driving value and building trust
The era of AI is here, and it’s changing the way we do business. Technology is at an inflection point, offering organizations incredible opportunities to enhance human ingenuity with AI.
How cybersecurity is evolving to protect essential services
There is no doubt that the cybersecurity systems of 2050 will be far more sophisticated than the solutions in use today. In an era when cyber threats continue to evolve, it’s difficult to imagine what new innovations will arise in the next decades.
Prioritizing cybersecurity to better serve customers
Technology has an important role to play in the fight against cybercrime, but so does culture. With the global cost of cybercrime expected to surpass $10 trillion annually by 2025, that is reason for companies to protect their assets through both technological and cultural change.