Tracy Issel articles
AI Technology Unites Customer Journey at Dixons Carphone
Learn how UK-based Dixons Carphone is tapping into the power of AI technology to deliver personalized shopping experiences across channels.
8 benefits of the Microsoft Cloud for retailers and brands
Discover the 8 benefits of the Microsoft Cloud that will help retailers and brands rewrite the business of retail and reinvent the shopping experience.
Rewrite the business of retail with the power of the cloud
Rewrite the business of retail with the power of the cloud. Microsoft’s Tracy Issel shares the Microsoft Cloud’s top benefits for retailers and brands.
How online retailer ASOS provides a stellar customer experience
The world of fashion retail is rapidly transforming. Learn how online retailer ASOS is keeping up with global growth & delivering a stellar experience.
Incubating retail innovation in the digital age
Microsoft’s Tracy Issel shares a look at how the retail and consumer goods industries are incubating retail innovation in today’s rapidly changing, digital world.
Moving retail forward in today’s digital world
Microsoft’s Tracy Issel shares her perspective from the Microsoft Business Forward event and discusses digital transformation and what’s next for retail.
A look at the new retail in a shopper’s world
The retail & consumer goods industries are in a transformative time. The Hershey Company takes a look at the new retail in a shopper’s world in its inaugural report.
Collaborative Commerce and the Democratization of Retail
The standard of personalized interactions that shoppers now expect has given rise to collaborative commerce and mass customization. Tracy Issel shares more.
Making personalized customer experiences easier for retailers and brands
Learn how recent Microsoft partnerships and initiatives make it easier for retail and consumer goods marketers to deliver personalized customer experiences.
A Shock to the System: Transforming from Within
As they transform digitally, retailers and CPG brands are breaking out of their comfort zones to school themselves in the ways of startups and tech entrepreneurship.