Microsoft Industry for Retail Team articles
How smart is your supply chain?
Customer expectations are higher than ever but with the right technology, there are limitless ways to delight customers at every step of their journey. Historically, many have considered retail to be a simple business with a great deal of the strategy based on old-fashioned experience, gut instinct, and long-standing supplier relationships.
How the physical store has become the most powerful media channel available to brands
The physical store has become the most powerful media channel available to brands
How leading retailers put customers – and their data – at the center
Learn how Walmart, Gap, Nielson, and Fruit of the Loom are using data to optimize operations and frontline experiences.
Customers love great service – AI can help you wow them
Artificial intelligence (AI) will completely transform customer service in the coming years—and retail businesses can benefit from this emerging technology more quickly than you might think.
Retailers: Unlock new value and insights with AI
Smart retailers know that AI is key to staying relevant in an always-on marketplace. AI-enabled insights drive greater ROI by unlocking the power of data.
Five ways for technology leaders to get the most out of AI
Richard Wingfield, CTO of Majid Al Futtaim, shares five key takeaways for business and technology leaders looking to get the most value out of AI.
Three ways to elevate your customers’ experience with AI
Learn how you can provide customers the personalized, seamless experiences they expect by using AI to bridge the gap between digital and physical retail.
Takeaways for retail from Microsoft Envision
Learn about key takeaways for the retail industry from Microsoft Envision 2018.
The Future Is Cognitive: Using AI in Retail to Meet New Hurdles
Using Artificial Intelligence in retail will become essential to meet customers’ needs. Read this interview with industry disruptor Bharat Popat to learn more.
State of the UK retail industry: a sit down with Microsoft’s Diana Parker
To get a current perspective on the state of the UK retail industry, we talked with Diana Parker, Microsoft’s UK sector director for retail.