HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 9

Guideline 9

Support efficient correction

Make it easy to edit, refine, or recover when the AI system is wrong.
Guideline 9 > Pattern 9A

Pattern 9A: Switch classification decisions
Guideline 9 > Pattern 9A > Example

Viva Topics | 9A: Switch classification decisions

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Guideline 9 > Pattern 9A > Example

Google Photos | 9A: Switch classification decisions

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Guideline 9 > Pattern 9A > Example

Gmail | 9A: Switch classification decisions

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Guideline 9 > Pattern 9B

Pattern 9B: Rich and detailed edits
Guideline 9 > Pattern 9B > Example

Copilot in PowerPoint | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

Notion | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

Copilot in Outlook | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

Copilot in Word | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

D365 Customer Service | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9B > Example

Nichesss | 9B: Rich and detailed edits

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Guideline 9 > Pattern 9C

Pattern 9C: Undo automated actions
Guideline 9 > Pattern 9D

Pattern 9D: Do G9 through G15
Guideline 9 > Pattern 9D > Example

Google Photos | 9D: Do G9 through G15

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Guideline 9 > Pattern 9E

Pattern 9E: Batch-editing data
Guideline 9 > Pattern 9E > Example

Outlook | 9E: Batch-editing data

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Guideline 9 > Pattern 9E > Example

Google Photos | 9E: Batch-editing data

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Guideline 9 > Pattern 9E > Example

Gmail | 9E: Batch-editing data

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Guideline 9 > Example

Copilot in PowerPoint | G9: Support efficient correction

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Guideline 15

Guideline 15

Encourage granular feedback

Enable the user to provide feedback indicating their preferences during regular interaction with the AI system.
Guideline 15 > Pattern 15A

Pattern 15A: Encourage explicit feedback on individual system outputs
Guideline 15 > Pattern 15A > Example

Copilot in Excel | 15A: Encourage explicit feedback on individual system outputs

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Guideline 15 > Pattern 15A > Example

Viva Topics | 15A: Encourage explicit feedback on individual system outputs

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Guideline 15 > Pattern 15B

Pattern 15B: Request explicit feedback on selected system outputs
Guideline 15 > Pattern 15C

Pattern 15C: Reporting inappropriate content
Guideline 15 > Pattern 15C > Example

Word Online | 15C: Reporting inappropriate content

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Guideline 15 > Pattern 15D

Pattern 15D: Use existing public rating or interaction data as feedback for the system
Guideline 15 > Pattern 15D > Example

Contoso | 15D: Use existing public rating or interaction data as feedback for the system

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