HAX Design Library

Guideline 1

Make clear what the system can do

Help the user understand what the AI system is capable of doing.

Guideline 1 > Pattern 1A

Make clear how well the system can do what it can do

Help the user understand how often the AI system may make mistakes.

Guideline 2 > Pattern 2A

Pattern 2A: Match the level of precision in UI communication with the system performance – Language

Guideline 2 > Pattern 2B

Pattern 2B: Match the level of precision in UI communication with the system performance – Numbers

Guideline 2 > Pattern 2C

Pattern 2C: Report system performance information

Guideline 2 > Pattern 2D

Pattern 2D: Provide low performance alerts

Guideline 4

Show contextually relevant information

Display information relevant to the user’s current task and environment.

Guideline 11

Make clear why the system did what it did

Enable the user to access an explanation of why the AI system behaved as it did.

Guideline 11 > Pattern 11A

Pattern 11A: Local explanations

Guideline 11 > Pattern 11B

Pattern 11B: Global explanations

Guideline 11 > Pattern 11C

Pattern 11C: Present properties of system outputs

Guideline 11 > Pattern 11D

Pattern 11D: Map system input attributes to system outputs

Guideline 11 > Pattern 11E

Pattern 11E: Map user behaviors to system outputs

Guideline 11 > Pattern 11F

Pattern 11F: Example-based explanations

Guideline 11 > Pattern 11G

Pattern 11G: “What if?” explanations

Guideline 12

Remember recent interactions

Maintain short-term memory and allow the user to make efficient references to that memory.

Guideline 12 > Example

Siri | G12: Remember recent interactions

Guideline 13

Learn from user behavior

Personalize the user’s experience by learning from their actions over time.

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.