HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 1

Guideline 1

Make clear what the system can do

Help the user understand what the AI system is capable of doing.
Guideline 1 > Pattern 1A

Pattern 1A: Introductory blurb
Guideline 1 > Pattern 1A > Example

Copilot in PowerPoint | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

Copilot in Word | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

D365 Marketing | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

Outlook | 1A: Introductory blurb and G17: Provide global controls

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Guideline 1 > Pattern 1A > Example

Semantic Scholar | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

Microsoft Word | 1A: Introductory blurb

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Guideline 1 > Pattern 1B

Pattern 1B: Use explanation (G11) patterns
Guideline 1 > Pattern 1B > Example

Viva Learning | 1B: Use explanation (G11) patterns

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Guideline 1 > Pattern 1B > Example

Amazon | 1B: Use explanation (G11) patterns

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Guideline 1 > Pattern 1B > Example

Gmail | 1B: Use explanation (G11) patterns

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Guideline 1 > Pattern 1C

Pattern 1C: Expose system controls
Guideline 1 > Pattern 1C > Example

Copilot in PowerPoint | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Viva Topics | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Viva Topics | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Google Photos | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Bing Maps | 1C: Expose system controls

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Guideline 1 > Pattern 1D

Pattern 1D: Demonstrate possible system inputs
Guideline 1 > Pattern 1D > Example

M365 Chat | 1D: Make clear what the system can do

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Guideline 1 > Pattern 1D > Example

Copilot in PowerPoint | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1D > Example

Business Chat | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1D > Example

Google Maps | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1D > Example

Bing | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1E

Pattern 1E: Show a set of system outputs
Guideline 1 > Pattern 1E > Example

Word Online | 1E: Show a set of system outputs

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Guideline 1 > Pattern 1E > Example

Google Maps | 1E: Show a set of system outputs

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Guideline 1 > Pattern 1E > Example

PowerPoint | 1E: Show a set of system outputs

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Guideline 1 > Example

Notion | G1: Make clear what the system can do

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Guideline 1 > Example

Business Chat | G1: Make clear what the system can do

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Guideline 1 > Example

Copilot in Excel | G1: Make clear what the system can do

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Guideline 16

Guideline 16

Convey the consequences of user actions

Immediately update or convey how user actions will impact future behaviors of the AI system.
Guideline 16 > Pattern 16A

Pattern 16A: Feedforward: Convey the consequences of user actions before the user takes action
Guideline 16 > Pattern 16A > Example

Outlook | 16A: Feedforward: Convey the consequences of user actions before the user takes action

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Guideline 16 > Pattern 16A > Example

Facebook | 16A: Feedforward: Convey the consequences of user actions before the user takes action

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Guideline 16 > Pattern 16B

Pattern 16B: Feedback: Convey the consequences of user actions after the user takes action
Guideline 16 > Pattern 16B > Example

Gmail | 16B: Feedback: Convey the consequences of user actions after the user takes action

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Guideline 16 > Pattern 16B > Example

Apple Music | 16B: Feedback: Convey the consequences of user actions after the user takes action

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Guideline 16 > Pattern 16C

Pattern 16C: Remind of consequences of a past action and ask for reconfirmation
Guideline 16 > Pattern 16C > Example

Google Maps | 16C: Remind of consequences of a past action and ask for reconfirmation

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Guideline 16 > Pattern 16C > Example

Apple Health | 16C: Remind of consequences of a past action and ask for reconfirmation

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Guideline 16 > Pattern 16D

Pattern 16D: Convey the consequences of user action in help and documentation
Guideline 16 > Pattern 16D > Example

Instagram | 16D: Convey the consequences of user action in help and documentation

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Guideline 16 > Pattern 16D > Example

Gmail | 16D: Convey the consequences of user action in help and documentation

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