Contrastive explanations | G2: Make clear how well the system can do what it can do

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Contrastive explanations (Si et al., 2023) make clear how well the system can do what it can do (Guideline 2) by presenting output supporting and an output refuting an AI output.

The techniques used in this example have the potential to foster appropriate reliance on AI, by reducing overreliance. Keep in mind that overreliance mitigations can backfire. Be sure to test such mitigations in context, with your AI system’s actual users. Learn more about overreliance on AI and appropriate reliance on generative AI.

An example claim and the corresponding ChatGPT explanation, retrieved passages (abridged), and
contrastive explanation. The claim is true and the refuting explanation has factual errors and reasoning contradiction.
An example claim and the corresponding ChatGPT explanation, retrieved passages (abridged), and
contrastive explanation. The claim is true and the refuting explanation has factual errors and reasoning contradiction.
Claim: Only one spacecraft has visited the planet and Neptune has more than 13 moons.
ChatGPT Explanation:
Yes, the claim is true. According to the evidence from Wikipedia, 
only one spacecraft, Voyager 2, has visited Neptune. It flew by 
the planet on August 25, 1989, and remains the only spacecraft to 
have visited Neptune. Additionally, Neptune has more than 13 
moons. It has a total of 14 known moons, with Triton being the 
largest and most massive moon.
Retrieved Passage #1: 
The spacecraft performed a near-encounter with the moon Nereid 
before it came within 4,400 km of Neptune’s atmosphere on 25 
August, then passed close to the planet’s largest moon Triton later the 
same day. The spacecraft verified the existence of a magnetic field 
surrounding the planet and discovered that the field was offset from 
the centre and tilted in a manner similar to the field around Uranus...
Contrastive Explanation - Supporting: 
The claim is true based on the evidence from Wikipedia. The 
evidence states that only one spacecraft, Voyager 2, has visited 
Neptune. It flew by the planet on August 25, 1989, and remains the 
only spacecraft to have visited Neptune. Additionally, the evidence 
mentions that Neptune has 14 known moons, including Triton, which 
is the largest Neptunian moon. Therefore, the claim that only one 
spacecraft has visited the planet and Neptune has more than 13 
moons is supported by the evidence.
Contrastive Explanation - Refuting: 
The claim is false. According to the evidence from Wikipedia, the 
spacecraft Voyager 2 visited Neptune on August 25, 1989. The 
evidence states that there have been discussions and proposals for 
future missions to Neptune, including an orbital mission and a flyby 
spacecraft. Therefore, it is clear that more than one spacecraft has 
visited Neptune. Furthermore, the evidence also mentions that 
Neptune has 14 known moons, contradicting the claim that it has more 
than 13 moons.
Image captured February 2024.