Collaboration

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Microsoft Teams

September 22, 2022

5 min read

Announcing the general availability of Viva Sales, an intelligent selling experience in Microsoft 365 and Teams

Today we’re announcing the general availability of Microsoft Viva Sales on October 3, the first Viva application designed to improve the employee experience for a specific role: sellers.
CRM

September 21, 2022

8 min read

Transforming customer experiences with connected sales and marketing

Excellent CX encourages your customers to purchase your products, be repeat customers, and recommend your brand.
Power Platform

July 19, 2022

5 min read

Introducing the Microsoft Digital Contact Center Platform: A comprehensive, flexible customer care solution

We are thrilled to introduce the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative contact center solution designed to deliver seamless customer journeys.
ERP

July 13, 2022

3 min read

Modernize employee expense management with automation and AI

As the world continues to rebuild and forge a path to a new normal post-COVID-19, more and more business travelers will once again hit the road.
Power Platform

July 12, 2022

8 min read

2022 release wave 2 plans for Dynamics 365 and Power Platform now available

On July 12, 2022, we published the 2022 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between October 2022 and March 2023.
CRM

July 6, 2022

5 min read

How to build a modern field service organization

Field service organizations have traditionally operated under the break-fix model—that is, responding to a device failure after the customer reports an issue.
Business Decision Makers

June 22, 2022

3 min read

The future of customer engagement is bright with Microsoft and Nuance

This post is co-authored by Tony Lorentzen, Senior Vice President and General Manager Intelligent Engagement, Nuance.
Microsoft HoloLens

April 27, 2022

5 min read

How Dynamics 365 Mixed Reality on HoloLens 2 is accelerating ROI for the healthcare industry

Healthcare providers around the world are accelerating their digital journey and embracing secure solutions that empower health team collaboration and boost clinician productivity.
Power Platform

April 21, 2022

6 min read

A year of new connections—thank you Power Platform and Dynamics 365 Communities

Thousands of new relationships, one big community—thank you To all communities, we’d like to say thank you.
Microsoft Teams

April 4, 2022

4 min read

How Context IQ improves collaboration in Dynamics 365

At Microsoft Ignite last November, we announced Context IQ, a set of capabilities across our Microsoft portfolio that intelligently connects you with the information you need, where and when you need it.
CRM

March 24, 2022

5 min read

Manufacturers are mitigating disruptions with HoloLens 2 and Dynamics 365 mixed reality solutions

The challenges of the past few years have highlighted that no business is immune to sudden changes.
Microsoft HoloLens

February 23, 2022

4 min read

Microsoft HoloLens 2 and mixed reality bridge physical reality and digital experiences

Across industries, companies are finding practical ways to bridge physical reality and digital experiences using hands-free headsets and augmented reality solutions to inform decisions and action on insights produced by smart, connected solutions.

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