Automatic Case Creation from Community Forums using SLA
With the web portal capabilities in CRM 2016 Spring Wave, you can extend CRM to the web to deliver exceptional customer service and increase customer engagement and satisfaction.
Embrace the future of work with Microsoft Dynamics 365 tools that automate tasks, simplify operations, and deliver unparalleled results. Redefine efficiency and enhance productivity, allowing you to focus on what matters most—growing your business.