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Release wave

April 30

5 min read

2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform

Microsoft has launched the 2025 release wave 1, a six-month rollout of new and enhanced capabilities featured during the Microsoft Business Applications Launch Event.
Manufacturing

March 25

7 min read

The future of manufacturing with Microsoft Dynamics 365 is here—are you ready?

This week, thousands of manufacturers will gather at Hannover Messe 2025 for insights into the changing manufacturing landscape.
Microsoft Teams

August 21, 2024

2 min read

Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams

Access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost.
AI

February 12, 2024

4 min read

Microsoft Dynamics 365 Business Central and Microsoft 365: Connect data to the tools where work is done

With Microsoft Dynamics 365 Business Central and Microsoft 365, businesses can establish a unified experience where data seamlessly connects with productivity apps including Microsoft Excel, Microsoft Outlook, and Microsoft Teams.
Microsoft Teams

December 15, 2022

3 min read

Holographic Microsoft Teams features empower hybrid collaboration in the industrial metaverse

Microsoft HoloLens 2 customers are using mixed reality to expedite the ways they ensure process compliance, improve efficiency, and learn on the job with step-by-step holographic instructions in Microsoft Dynamics 365 Guides.
CRM

November 10, 2022

4 min read

Boost seller productivity with embedded Teams calls and conversation intelligence

In today’s business environment, efficiency is paramount for seller productivity.
Microsoft Teams

September 22, 2022

5 min read

Announcing the general availability of Viva Sales, an intelligent selling experience in Microsoft 365 and Teams

Today we’re announcing the general availability of Microsoft Viva Sales on October 3, the first Viva application designed to improve the employee experience for a specific role: sellers.
Power Platform

August 8, 2022

3 min read

The AI-powered contact center, part 1: Create engaging digital experiences

Today’s customers expect more engaging, personalized service experiences from the brands they choose.
Power Platform

July 19, 2022

5 min read

Introducing the Microsoft Digital Contact Center Platform: A comprehensive, flexible customer care solution

We are thrilled to introduce the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative contact center solution designed to deliver seamless customer journeys.
Microsoft Teams

April 4, 2022

4 min read

How Context IQ improves collaboration in Dynamics 365

At Microsoft Ignite last November, we announced Context IQ, a set of capabilities across our Microsoft portfolio that intelligently connects you with the information you need, where and when you need it.
Microsoft Teams

October 28, 2021

5 min read

A blueprint for cross-organization collaboration: marketing and sales

It’s one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people scattered across offices and locations.
Microsoft Teams

September 23, 2021

3 min read

Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before

Empowering everyone to collaborate as one business, everywhere.

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