Optimize sales conversation follow-ups in two easy steps
Taking time to speak with customers remains one of the best ways to build relationships and close deals faster.
Dynamics 365 Sales
Discover the latest in Dynamics 365 Sales. Learn how AI and automation can help boost your sales and enhance customer interactions.
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Transform retail customer experiences with the Microsoft Customer Experience Platform
Marketers today are rethinking their data strategies, looking for ways to take ownership of their customer data and to use that resource to create valued customer relationships in a time of tightening privacy legislation. -
Essential ways Dynamics 365 and Power Platform help you do more with less
As companies across industries navigate a period of uncertainty, every investment in people and technology must be strategic and decisive to help people do more with less—less time, less cost, and less complexity. -
Boost seller productivity with embedded Teams calls and conversation intelligence
In today’s business environment, efficiency is paramount for seller productivity. -
New sales sequences experience improves seller productivity
The Microsoft Dynamics 365 sales accelerator helps sellers sell smartly by building a strong and prioritized pipeline, offering context, and suggesting next actions through sales sequences that expedite the sales process. -
Email address validation improves seller conversion rates
Sellers rely on email to reach out to contacts when working on deals. -
Duplicate lead detection increases sellers’ productivity
To be effective, your sales team has to trust that the leads they’re getting are of good quality and that someone else isn’t working on them. -
Live from Microsoft Ignite 2022: Introducing new AI, automation, and collaboration capabilities for Dynamics 365
This year at Microsoft Ignite, we are showcasing new AI, automation, and collaborative solutions that help your business be more efficient, engage better across teams and departments, and deliver more breakthrough customer experiences. -
Bringing more intelligence to sales teams with Dynamics 365
By embedding AI directly into Microsoft Dynamics 365 Sales and the newly released Microsoft Viva Sales, we’re making it easier for every seller to apply intelligence directly in their flow of work. -
Customize work item cards to boost seller productivity
Customization is one of the most effective tools to ensure users are maximizing application capabilities by tailoring them to their organization or individual use cases. -
Transforming customer experiences with connected sales and marketing
Excellent CX encourages your customers to purchase your products, be repeat customers, and recommend your brand. -
2022 release wave 2 plans for Dynamics 365 and Power Platform now available
On July 12, 2022, we published the 2022 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between October 2022 and March 2023.
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