Dynamics 365 Remote Assist

Explore how Dynamics 365 Remote Assist enables IT professionals and field technicians to collaborate in real time using mixed reality. Learn best practices for enhancing remote collaboration and improving operational efficiency across your organization.

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CRM

August 6, 2020

5 min read

Gartner positions Dynamics 365 Field Service Magic Quadrant Leader

Field service technology is transforming quickly, evolving at an accelerated pace, and that evolution is significantly impacting how we work, what we work on, and how we best serve our customers.
Microsoft HoloLens

October 8, 2020

3 min read

Under the hood of the Mercedes-Benz Virtual Remote Support system

At recent virtual events, we have talked about the need to build resilience into every layer of the business—empowering people with technology to innovate and adapt to constant, often unpredictable change.
Microsoft HoloLens

October 27, 2020

4 min read

How global leader Ecolab ensures food safety with augmented reality

Ecolab’s food safety solutions help to safely produce more than 25 percent of the world’s processed food and 44 percent of the global milk supply.
Microsoft Teams

March 2, 2021

8 min read

Dynamics 365 and Microsoft Teams: extend collaboration across teams

Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get back into the flow of your work.
CRM

April 12, 2021

4 min read

Transforming manufacturing operations with Dynamics 365 Remote Assist

Planning on attending the upcoming Hannover Messe Digital Edition? If so, come discover how mixed reality business applications like Microsoft Dynamics 365 Remote Assist are helping transform organizations like Schaeffler.
CRM

May 19, 2021

4 min read

Mixed reality meets lean management: how Dynamics 365 Remote Assist streamlines Microsoft datacenter operations

Did you know that mixed reality business applications like Microsoft Dynamics 365 Remote Assist on HoloLens 2 can help reduce waste from a lean management perspective? We invited Six Sigma Black Belt and Kaizen expert Laura Riley, Senior Business Program Manager from the Microsoft Cloud Operations and Innovations team to share her perspective on how […]
CRM

June 14, 2021

6 min read

Driving empathetic, connected service experiences with Dynamics 365

The ongoing global pandemic has permanently changed our lives—from how we interact, where we work, and how we work.
CRM

June 17, 2021

3 min read

Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2

In today’s fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments.
CRM

July 27, 2021

4 min read

Transforming service operations with Connected Field Service

You have probably heard of Connected Field Service as a buzzword these days, but some of you may still wonder what it actually entails.
CRM

February 2, 2022

4 min read

Microsoft is named a Leader for Field Service Management

The past year has cultivated many personal and professional changes.
CRM

February 14, 2022

6 min read

6 field service trends to watch in 2022

The global field service market is continuing to grow at a quickening pace.
CRM

March 24, 2022

5 min read

Manufacturers are mitigating disruptions with HoloLens 2 and Dynamics 365 mixed reality solutions

The challenges of the past few years have highlighted that no business is immune to sudden changes.

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