Dynamics 365 Guides

Discover how Dynamics 365 Guides empowers organizations to create and deliver interactive, step-by-step instructions using mixed reality. Learn best practices for enhancing workforce productivity and knowledge retention through immersive learning experiences.

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Business Decision Makers

November 3, 2021

2 min read

Announcing new activity menu and 1:1 calling for Dynamics 365 Guides

With a growing labor shortage and access to new technologies and processes, businesses are adopting mixed reality to improve how employees learn, work, and understand the world around them.
Business Decision Makers

January 13, 2022

5 min read

Convert data into 3D assets using Dynamics 365 Guides, AI Builder, and Power Automate

As digital transformation drives innovation and transforms the way we work, we see business operations and traditional internal processes being disrupted daily.
Microsoft HoloLens

February 23, 2022

4 min read

Microsoft HoloLens 2 and mixed reality bridge physical reality and digital experiences

Across industries, companies are finding practical ways to bridge physical reality and digital experiences using hands-free headsets and augmented reality solutions to inform decisions and action on insights produced by smart, connected solutions.
CRM

March 24, 2022

5 min read

Manufacturers are mitigating disruptions with HoloLens 2 and Dynamics 365 mixed reality solutions

The challenges of the past few years have highlighted that no business is immune to sudden changes.
Business Decision Makers

March 29, 2022

3 min read

Watch how to improve on-the-job guidance with mixed reality

Traditional guidance or upskilling usually requires a trained trainer, a trainee, some mix of resources like work instructions, parts manuals, or checklists, and a real-world or simulated task to perform.
Microsoft HoloLens

April 27, 2022

5 min read

How Dynamics 365 Mixed Reality on HoloLens 2 is accelerating ROI for the healthcare industry

Healthcare providers around the world are accelerating their digital journey and embracing secure solutions that empower health team collaboration and boost clinician productivity.
Microsoft Teams

December 15, 2022

3 min read

Holographic Microsoft Teams features empower hybrid collaboration in the industrial metaverse

Microsoft HoloLens 2 customers are using mixed reality to expedite the ways they ensure process compliance, improve efficiency, and learn on the job with step-by-step holographic instructions in Microsoft Dynamics 365 Guides.
CRM

June 28, 2023

2 min read

Introducing the New Dynamics 365 Community – A Catalyst for Collaboration and Innovation

Microsoft is delighted to announce that the new Dynamics 365 Community is now live, marking a significant milestone in our journey of empowering users, fostering collaboration, and driving innovation.
Copilot

August 9, 2023

7 min read

Introducing Copilot in Dynamics 365 Field Service, helping your frontline deliver exceptional service with next-generation AI

Delivering exceptional service is key for building customer preference and loyalty.
Manufacturing

August 17, 2023

4 min read

3 ways mixed reality empowers frontline workers

By integrating the physical and digital worlds, mixed reality brings a modern approach to role-based training, support and service, as well as knowledge transfer.
Copilot

October 24, 2023

5 min read

Enable faster, more impactful frontline services with Microsoft Dynamics 365 Field Service

With Microsoft Dynamics 365 Field Service, organizations with service technicians on the frontlines can help maximize productivity with AI-driven assistance and remote expert support in the flow of work.
Copilot

November 15, 2023

7 min read

Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization

Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet.

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