Dynamics 365 Customer Voice

Discover the latest in Dynamics 365 Customer Voice. Learn how real-time feedback and actionable insights can help enhance customer experiences and improve your business strategies.

Refine Results

Filtered by

Clear All

Dynamics 365 Customer Voice
Oldest to Newest

Refine results

Sort By

Products

Content Type

Topic

Publish date

Start Date

End Date

CRM

November 9, 2020

4 min read

Personalize responses to employee feedback to transform return to work

As companies navigate an environment of rapid change, raised safety standards, and a new digital world, transformative approaches are needed to successfully maintain a healthy, thriving business.
CRM

March 2, 2021

10 min read

Announcing new Dynamics 365 capabilities at Microsoft Ignite

2020 was a wake-up call for every business.
CRM

April 15, 2021

3 min read

New features personalize customer experiences in Dynamics 365 Customer Voice

In a rapidly changing landscape, interactions between customers and organizations have become the cornerstone to bottom-line success and brand loyalty.
CRM

April 20, 2021

8 min read

Highlights from 2021 release wave 1 for Dynamics 365

In today’s complex economic landscape, your business needs the latest digital capabilities to engage customers, connect people, insights, and processes across the organization, and grow revenues.
CRM

June 3, 2021

3 min read

Empower seller excellence with customer feedback solutions

In today’s digital landscape, sellers face new changes at a rapid pace, making it more important than ever to be equipped with the right information when connecting with customers.
CRM

August 5, 2021

3 min read

Deliver authentic customer service with Dynamics 365

Human interaction is at the cornerstone of every experience and today’s world has dramatically shifted what that means.
CRM

June 28, 2023

2 min read

Introducing the New Dynamics 365 Community – A Catalyst for Collaboration and Innovation

Microsoft is delighted to announce that the new Dynamics 365 Community is now live, marking a significant milestone in our journey of empowering users, fostering collaboration, and driving innovation.
Copilot

November 7, 2023

5 min read

Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center

It is with great pride that Microsoft has been recognized as a Leader within the 2023 Gartner Magic Quadrant for CRM Customer Engagement Center.
AI

April 4, 2024

4 min read

Building digital trust in Microsoft Copilot for Dynamics 365 and Power Platform

At Microsoft, trust is the foundation of everything we do.
Dynamics 365 Accelerator

April 17, 2024

2 min read

Create Dynamics 365 implementation projects easily with the new onboarding wizard

A new onboarding wizard in the Dynamics 365 Implementation Portal makes it easy to create implementation projects and access guidance, insights, and recommendations all along the way to deployment.

Get started with Dynamics 365

Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.

Learn more