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Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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Make every interaction count with customer journey orchestration
Since the onset of the digital age, customer behaviors have radically evolved. -
Deliver authentic customer service with Dynamics 365
Human interaction is at the cornerstone of every experience and today’s world has dramatically shifted what that means. -
Exceed customer expectations with seamless and unified commerce experiences
Today’s consumers want the flexibility to buy and fulfill where, when, and how they choose. -
4 post-pandemic retail trends
The last few decades have seen monumental change in the retail industry. -
Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2
In today’s fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments. -
How Microsoft Dynamics 365 Fraud Protection helps Worldline combat fraud
Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide. -
Driving empathetic, connected service experiences with Dynamics 365
The ongoing global pandemic has permanently changed our lives—from how we interact, where we work, and how we work. -
3 aspects to consider when migrating to Dynamics 365 in the cloud—it’s like building your next dream house
Migrating your on-premises business applications to the cloud can be like building your very own dream home. -
Empower seller excellence with customer feedback solutions
In today’s digital landscape, sellers face new changes at a rapid pace, making it more important than ever to be equipped with the right information when connecting with customers. -
Bring predictability to your revenue pipeline with Dynamics 365 Sales
Most companies use sales pipeline data to gauge a very generalized picture of future sales. -
3 resources that advance your on-premises migration to Dynamics 365
Change is not always easy. Economic disruptions from COVID-19 have compelled most organizations to assess whether their legacy systems, processes, and infrastructure can provide the necessary agility to remain competitive.
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