3 ways to turn your field service operation into a revenue-generating machine
For decades, companies have relied on skilled technicians to repair equipment and engage with customers in the field.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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How to foster customer loyalty through personalized experiences
These days, customer experience is everything. -
3 ways Dynamics 365 powers adaptability for chief financial officers
The role of the chief financial officer (CFO) has been evolving for some time, from hindsight report generation to forward-looking advisor, business innovator, and change agent. -
4 trends to watch in consumer goods
There’s no doubt about it: technology has revolutionized how we do business. -
Watch how to improve on-the-job guidance with mixed reality
Traditional guidance or upskilling usually requires a trained trainer, a trainee, some mix of resources like work instructions, parts manuals, or checklists, and a real-world or simulated task to perform. -
3 key considerations when choosing an order management system
The COVID-19 pandemic has pushed “order management” from the backend of logistics operations to the spotlight of supply chain and commerce strategies. -
4 key elements to a successful field service transformation
A successful digital transformation requires weaving together technology, data, process, and operational change. -
Achieving successful B2B selling in the digital era
With briefcases and suitcases in tow, business-to-business (B2B) sellers have always traveled the distance to meet buyers wherever they are. -
3 characteristics to look for in your Dynamics 365 migration partner
Our business landscape is evolving rapidly. -
Dynamics 365 powers social shopping needs with headless commerce
Over the last 15 years, social media has grown rapidly, both in reach and in impact on our daily lives. -
6 field service trends to watch in 2022
The global field service market is continuing to grow at a quickening pace. -
Zero-party data is more valuable than ever for customer experiences
The new era of digital has ushered in a once-in-a-lifetime opportunity, as well as make-or-break challenges.
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