Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service
Fast, efficient service, it’s what everybody wants.
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Early adopters of Microsoft Copilot in Dynamics 365 Guides recognize the potential for productivity gains
The integration of Microsoft Copilot into Dynamic 365 Guides brings generative AI to this mixed reality solution. -
2024 release wave 1: Transforming experiences with Microsoft Copilot and Dynamics 365
In this extraordinary age of AI, we find ourselves on the brink of a profound revolution. -
Microsoft unveils AI features for manufacturers at Hannover Messe 2024
At Hannover Messe, the world’s leading industrial trade fair, organizations across engineering, digital technologies, energy, and more will gather to demonstrate solutions for high-performance, sustainable industries. -
Introducing new Microsoft Copilot capabilities to optimize Dynamics 365 Field Service operations
Delivering exceptional service is key for building customer preference and loyalty. -
AI-powered innovations enhance customer service with 2024 release wave 1
We’re excited to announce the general availability of new and enhanced experiences in Microsoft Dynamics 365 Customer Service as part of our 2024 release wave 1 cadence. -
New pricing for Microsoft Dynamics 365 effective October 2024
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. -
2024 release wave 1 kicks off with hundreds of AI-powered capabilities for Microsoft Dynamics 365 and Microsoft Power Platform
We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024. -
New Microsoft Dynamics 365 and Microsoft Copilot innovations for supply chain, sales, and service join the 2024 release wave 1
Sellers, service agents, and supply chain professionals share a common goal: delivering quality goods and services to customers on time, every time. -
Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights
In the ever-evolving landscape of generative AI, a copilot isn’t just a companion that makes tasks that you’re already doing at work easier, but it’s quickly becoming a transformative force reshaping the very core of how things are done. -
Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
We are pleased to share the results of a March 2024 Forrester Consulting Total Economic Impact (TEI) Study commissioned by Microsoft. -
Explore the next wave of AI innovation at the Microsoft Business Applications Launch Event
Join Microsoft product leaders and engineers on April 10, 2024 for an in-depth look at the latest AI features and capabilities in Dynamics 365 and Microsoft Power Platform.
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