Try skill-based agent search in Dynamics 365 Customer Service
We’re excited to announce skill-based agent search, designed to enhance agent collaboration and improve agent efficiency within Dynamics 365 Customer Service.
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Try the new outbound dialing experience in Dynamics 365 Customer Service
The October release of Dynamics 365 Customer Service features a more intuitive, streamlined, and efficient outbound dialing experience. -
Create a Digital Contact Center in seconds with the Customer Service free trial
With the Dynamics 365 Customer Service trials, you can quickly and easily experience the product for free. -
Collaborative customer support helps agents resolve issues faster
With most customer support agents now working remotely, the days of getting help from a peer in the next cubicle are over.
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Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.
