There are several ways to approach troubleshooting performance, and the aim of this blog post is to give Customers and Partners some guidance on what information and data to provide when you need help trying to establish why something is “slow”.
Consider a scenario where you are importing data using DIXF, and you get an error when you try to “Preview source file” and you are running SQL Server 2014 SP2 CU10 or CU11.
As I am sure you are already aware, you can now submit requests directly to the Dynamics Service Engineering (DSE) team by using Lifecycle Services (LCS).
Consider a scenario where you are running AX 2012 R3 and you want to compare entities between AX companies using DIXF, but you get an error telling you that the SQL Server replication tool is not installed.
I recently worked on a case with a Partner that reported that the ‘Name’ field for the DMFASSETENTITY entity did not get imported as expected into their AX 2012 R3 CU9 environment, so I thought I would share how we resolved that by manually adding the mapping, and how we tested the solution.
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