Delivering data on time
For Zomato, India’s food ordering and delivery platform, analysing data was critical for its business growth. Right from route planning, to analysing food item consumption to frequency of orders or most popular restaurants in a specific location or city operation—all of this required multi-level queries. And often this was time-consuming.
Zomato used Azure OpenAI services to build the right intelligence that it required.
Instant analysis
To drive operational efficiencies, the role of data was critical. And it had to be made available at the right time to the right person. Earlier, whenever the city operations team at Zomato needed any data, they had to download it through different queries. Many times, if the expected data was not available, then new queries had to be written which was time-consuming. Post-that, getting the data to a presentable state would also require time.
To solve these data issues, Zomato created a Copilot for its city operations team to help them run operations better, faster and often in a cost-effective manner. This Copilot was created using Azure OpenAI services.
With Azure Open AI services, Zomato was now able to get any data within just 10 seconds.
Rakesh Ranjan
CEO, Food Delivery
Zomato
We believe AI has the potential to redefine ordering experiences. Our partnership with Microsoft allows us to provide a personalised and convenient food discovery experience to our customers and helps us achieve seamless operational efficiencies at an internal level.
With Azure Open AI services, Zomato was now able to get any data within just 10 seconds..
For over a decade now, Zomato has been empowering its customers in discovering new tastes and experiences. More details at https://www.zomato.com
Xceedance