Revolutionizing Digital Adoption with AI
In the rapidly evolving Digital Adoption Platform (DAP) category, Whatfix stands out by constantly adapting to meet diverse customer needs. Leveraging Microsoft AI capabilities, Whatfix addresses the dual pressure of delivering innovative solutions that address diverse user requirements while maintaining cost efficiency and technology compliance.
To meet these demands, Whatfix had to balance accelerating its go-to-market efforts with enhancing its capabilities to provide seamless, compliant, and cost-effective solutions for its customers.
Automating customer migrations
Whatfix utilised Azure OpenAI to streamline the critical and time-sensitive customer migration process, ensuring a smooth transition from an older platform version to a newer one with minimal disruption. This seamless upgrade guaranteed uninterrupted functionality for customers while accelerating Whatfix’s product roadmap. By automating the code conversion process, developers could focus on enhancing core functionalities, reducing development cycles, and expediting go-to-market timelines.
Introducing QuickRead for instant insights
QuickRead, powered by Azure OpenAI, is a standout feature designed to deliver instant, concise summaries tailored to user queries. QuickRead transforms lengthy documents into digestible insights, enabling users to quickly access relevant information. This feature not only reduces knowledge discovery time but also boosts productivity, helping customers achieve business outcomes faster.
Khadim Batti
CEO & Co-founder
At Whatfix, our mission is to empower enterprises by making technology adapt to their users. With solutions like QuickRead, Microsoft AI has been instrumental in helping us achieve this vision by automating complex workflows, streamlining critical customer migrations, and delivering innovative features that enhance productivity. This is just the beginning of a new era in DAP innovation.
2
man-months of development & migration effort saved
50+
enterprise accounts achieved enhanced productivity
Whatfix is a data-driven digital adoption platform (DAP) that enables organisations and users to maximize the benefits of software. More details at https://whatfix.com
Vue.AI/Mad Street Den
Yes Bank