
Tag: Employee Engagement
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Unified. Intelligent. Proven. Celebrating exceptional customer service experiences
One year from launch, discover how Microsoft’s AI-powered Contact Centre as a Service solution is helping UK businesses transform both the customer and employee experience.
Agents of Change: unlocking the potential of AI-powered agents
AI-powered agents are reshaping the workplace by automating routine tasks and supporting human innovation. Explore insights from Microsoft’s Agents of Change report and learn how businesses can seize the opportunity of agentic AI.
How low/no code solutions can accelerate innovation and digitisation
As a society, we use apps to manage, connect and augment our day-to-day lives. So, it’s understandable that when we go to work, we expect to have the same. Apps can help organisations modernise processes, create new innovations and uncover opportunities.
Empowering retail employees: How to transform the frontline
Frontline employees are the most valuable brand ambassadors in retail. They are the people that consumers interact with the most. So when they’re empowered and happy about where they are and what they’re doing, that transitions over to their customers.
Make app building easier: The benefits of low-code and no-code
Until recently, creating apps rested solely in the hands of professional developers. However, the surge in digital demand across every industry, and rise of low-code development platforms has set the stage for those outside of IT to solve business challenges themselves by making app building easy with drag-and-drop simplicity.
How to keep frontline healthcare workers connected with digital technology
Previously in our healthcare series, we discussed how Microsoft Teams and Viva can boost team morale and improve frontline employee wellbeing. In this blog, we’re continuing the discussion, this time focussing on how connections are essential for building multi-disciplinary healthcare teams.
The role of leadership in a successful data-driven culture
Explore the four steps leaders can take to build a successful data-driven culture and uncover productivity, innovation and more.
3 steps to build a successful hybrid working framework
To build successful hybrid working, organisations need to focus on people, process and place, driving these with empathetic leaders.
Unite your people with the right employee experience platform
Ben Whitter talks about the importance of leveraging human-centered and experience-driven technology to empower the employee experience.
How to encourage creative thinking inclusively and remotely in the new world of work
Learn how to build innovation with inclusive and accessible remote creative thinking sessions that drive collaboration from anywhere.