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Published
1 min read

An introduction to Dev Box 

With Microsoft Dev Box, dev teams create and maintain Dev Box images with all the tools and dependencies their devs need to build and run their applications.

Published
7 min read

How data and AI will transform contact centres for financial services 

Contact centres for financial institutions have traditionally been a core touch point for customers to access various types of immediate support – from queries to complaints to fraud alerting. Today their role hasn’t necessarily changed. However, the value organisations place on them certainly has. The focus is shifting from fitting customers around business processes to

Published
3 min read

The role of technology in helping communities to level up 

In this blog, we’ll look at the role of technology in underpinning collaboration and in driving more joined-up, effective care. Capitalising on collaboration Do you remember when health and care providers were strongly encouraged to compete with each other for business? Anyone in the NHS will appreciate this was at best a double-edged sword. Competition

Published
3 min read

How HR can streamline and improve the employee experience 

With the widespread move to flexible or hybrid work practices, providing a fast and effective staff onboarding process is becoming more of a challenge.   Streamlining and improving the onboarding process helps provide a great first impression of the organisation for new employees. This is not only positive for the user themselves, the HR department will