Microsoft Lync 2010 RGS Training - العربية

This training course covers the following Microsoft Lync 2010 RGS features:

• Understanding Response Groups
• Getting to Know Types of Agent Groups
• Using the Anonymization Feature
• Signing in and Accepting a Call
• Navigating the Conversation Window During a Call
• Learn how Lync 2010 Users interact with Response Groups

نظم التشغيل المدعومة

Windows 7, Windows Vista, Windows XP

Microsoft PowerPoint 97-2003; Microsoft PowerPoint 2010

To install this download, save the file to a directory on your computer. After you save the file, open the presentation as you typically would. To remove this download, delete the file from the directory where you saved it.